Columns on the orders page are all messed up

  • Posts: 150
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  • Hikashop Business
9 months 9 hours ago #354032

-- HikaShop version -- : 4.7.5
-- Joomla version -- : 3.10.12
-- PHP version -- : 7.4.33

Hello.

I have recently upgraded to 4.7.5 and we noticed that the columns on the order page are all messed up.

Order number/Invoice number shows correctly
Customer shows correctly
Payment method shows shipping information
Date shows the payment method
Last modified looks correct
Order status shows the last modified date
Total doesn't display correctly

Anyone have a clue how I can fix this issue?
Thank you.

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  • Posts: 150
  • Thank you received: 7
  • Hikashop Business
9 months 9 hours ago #354034

I found the issue. It was a conflict with a "login as user" plugin we use. Disabling that plugin fixed the issue.

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  • MODERATOR
9 months 3 hours ago #354035

Hello,

Thanks for your information! Can you tell us a little more about the plugin "login as user" ?
Does it's a Joomla plugin ? Develop by which team ?

Regards

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  • Posts: 150
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  • Hikashop Business
9 months 3 hours ago #354049

Sure thing.

It is a Joomla plugin called "Login as User" by Web357. www.web357.com/product/login-as-user-joomla-component

The plugin works well, and integrates with the Joomla user manager to allow you to log in as a user with a simple click. In the latest version of HikaShop it looks to be interfering with the Orders page by messing with the columns that are displayed.

I have posted a support ticket on their page about it, but haven't heard from them yet. At the moment, I just have the plugin disabled on the website.

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  • Posts: 4540
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  • MODERATOR
8 months 4 weeks ago #354073

Hello,

Thanks for your feedback, remaining at your disposal if there is more we can do on this subject.
Regards

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