Problem with Comments Systems

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9 years 5 months ago #178850

-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6
-- Browser(s) name and version -- : chrome

Hi, I have a problerm with the comments system. If I try to write the comment and auto publish system it's activated it's all ok, but if I deactivate the auto publish I can't moderate the comments via backend.

Thanks a lot...

Ricardo.

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9 years 5 months ago #178857

Hi,

Why can't you moderate the comments via backend ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 5 months ago #179047

Why? I don't knwow... if I try to check Pubblish I receive an error but don't show me wath's this error...

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9 years 5 months ago #179050

Hi,

Okay, so you can "see" them but not publish them.

Would it be possible to have more details in general and more details about the error thanks to your PHP error log ?
Or maybe by setting the "error reporting" to "maximum" in your Joomla global configuration.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 5 months ago #179115

Hi Jerome,

I need this error in for position of the database:

id select_type table type possible_keys key key_len ref rows Extra
1 SIMPLE chew_hikashop_product system PRIMARY NON E' POSSIBILE UTILIZZARE ALCUN INDICE NULL NULL 1

But I don't find the parameter "Full" for the debug... Where I find the PHP error log?

Thanks...

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9 years 5 months ago #179120

If would you like I can give you an access to the backend...

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9 years 5 months ago #179148

Hi,

Yes I think it will be easier to understand the situation.
Please use the "contact us" form and provide a link to that forum thread.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 5 months ago #179333

Hi,

Please edit the file "administrator/components/com_hikashop/classes/vote.php" and in the function "saveBackend()" replace:

			if(empty($element->vote_ref_id))
				$element->vote_type = $db_vote->vote_ref_id;
By:
			if(empty($element->vote_ref_id))
				$element->vote_ref_id = $db_vote->vote_ref_id;

Thanks for the report, we have corrected that on our end.

Last edit: 9 years 5 months ago by Xavier. Reason: change code order

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9 years 5 months ago #179522

Hi, I'm sorry, but the problem persist...

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  • Hikamarket Multivendor Hikashop Business
9 years 5 months ago #179530

Maybe I'm confused. My vote.php file had:
$element->vote_type = $db_vote->vote_ref_id;
and it didn't work.
Replaced it with:
$element->vote_ref_id = $db_vote->vote_ref_id;
and it does now.

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9 years 5 months ago #179531

Ok, don't worry!!

Now it's solved!

Thanks a lot!!

Bye!!

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9 years 5 months ago #179568

Hi,

Yes, sorry you had to reverse the two codes, I have corrected my last topic.

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