When delete image from product it's also delete from server

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4 months 3 weeks ago #283579

-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.8.2
-- PHP version -- : 7

Hi,

Is it normal, that when you delete an image from a hikashop product page in the back-end, that the image is also deleted from the server?



Hope to hear from you.

Kind regards,
Lumiga


Kind regards,
Lumiga
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4 months 3 weeks ago #283594

Hi,

Yes, it's normal. It avoids having space used for nothing. Note that if the image is used by another product, it won't be deleted.

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4 months 2 weeks ago #283920

Hi Nicolas,

Oké good to know but for my customers and myself it's a strange behavior.
I think most of the plugin's and components in Joomla are linking images to items or whatever.

Servers are big enough and when you like to order all your images like we do, we have to upload them again outside Hikashop because Hikashop puts all the images in one big folder and for a big shop that's hard to find a image.
Now every time the customer have to ask me to put bach the image on the server (when he do make a mistake), because he doesn't create the images (it's too difficult for them with resolution and proportions).

Maybe when you do an update to a new media manager you could think about this behavior again. ;)
See also: www.hikashop.com/support/forum/feature-r...se-your-own-map.html

But thanks anyway.

Kind regards,
Lumiga


Kind regards,
Lumiga

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4 months 2 weeks ago #283923

Hi,

Note that you can already upload your images in folders with the Joomla media manager.
Then, you will be able to select them when you edit your products and you will have them in different folders.

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3 months 3 weeks ago #285107

Yes we know. That's how we work in many cases.
But if a customer links a wrong image to a product and deletes it, we have to upload the image again.
Also in Joomla articles it doesn't work that way.

It's good to think along with the users to reduce the server space,
but in my opinion the disadvantages are greater than the benefits.
And the servers of today have enough space.

Just my two cents ;-)


Kind regards,
Lumiga

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3 months 3 weeks ago #285108

Hi,

Thanks for your input. We can potentially add a hidden option to deactivate the deleting of the images.
The disadvantages of not deleting images can be quite big. Specially for people with not a lot of space on their hosting (and it happens a lot and that's why several people asked us to delete the images when the products were deleted).
In fact, just recently, someone asked us to even delete the images from the custom fields (which is not done yet as it is more complex to do).
So really, it depends on where you stand.

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3 months 3 weeks ago #285153

Hi,

A (hidden) option to deactivate the deleting of images would be very nice. :)

But indeed it depends on where you stand.

Kind regards,
Lumiga


Kind regards,
Lumiga

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