Additional file types in product listings

  • Posts: 93
  • Thank you received: 0
  • Hikashop Business
6 years 1 week ago #291367

-- HikaShop version -- : 3.4.0
-- Joomla version -- : 3.8.6

I want to add additional downloads to the products, in a .sldprt file type that allows visitors to open and view the product through a drawing viewer - www.solidworks.com/sw/support/edrawings/e2_register.htm However when I tried adding this, I message came up explaining that the format was not listed. Where can this be changed?

Please Log in or Create an account to join the conversation.

  • Posts: 93
  • Thank you received: 0
  • Hikashop Business
6 years 1 week ago #291376

Updated - I added the file type .sldprt in the allowed file types and I can now succesfully upload the file but it does not display on the page - www.itl-vacuum.com/online-catalogue/prod...category_pathway-161

Please Log in or Create an account to join the conversation.

  • Posts: 81540
  • Thank you received: 13069
  • MODERATOR
6 years 1 week ago #291380

Hi,

Yes, you have that setting in the HikaShop configuration.

Regarding the display of the file on the product page, did you activate the "free download" checkbox of the file ? (you can see it in the popup if you click on the edit icon of the file on the product edition page).

Please Log in or Create an account to join the conversation.

  • Posts: 93
  • Thank you received: 0
  • Hikashop Business
6 years 1 week ago #291410

Aha - thanks - it appears now. Can you set that globally or do you do it for every file?

Please Log in or Create an account to join the conversation.

  • Posts: 81540
  • Thank you received: 13069
  • MODERATOR
6 years 1 week ago #291414

Hi,

You have to do it for each file.
Even on one single product, you might have some files that are available for free and some others that are available after purchase only.

Please Log in or Create an account to join the conversation.

Time to create page: 0.060 seconds
Powered by Kunena Forum