Filter not shown in category listings

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  • Hikamarket Multivendor Hikashop Business
5 years 6 months ago #298554

-- HikaShop version -- : 3.5.1
-- Joomla version -- : 3.8.12
-- PHP version -- : 5.6

Hi,

We face a problem which the filter set was not appear in category listings although we already set "Display on the category listing page" to "yes".
The filter is functioning well on product listings.

Please have a check. Thank you.

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  • MODERATOR
5 years 6 months ago #298564

Hi,

Please provide a screenshot of the settings of the filter, a link to the page where the filter should display and doesn't, and if you're using a filter module to display the filter, please provide a screenshot of the settings of the module.

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  • Posts: 548
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  • Hikamarket Multivendor Hikashop Business
5 years 6 months ago #298613

Hi Nicolas,

Screenshots provide below.
Kindly have a check. Thank You.

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  • MODERATOR
5 years 6 months ago #298621

Hi,

Can you also please provide a link to the page so that we can look at the situation ?
www.hikashop.com/support/contact-us.html

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  • Posts: 81540
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  • MODERATOR
5 years 6 months ago #298671

Hi,

The links you provided are categories listings, not products listings.
And the filters display setting of your menu item, under the products options, is only for the products listing as filters only apply to products, not categories.

The filter module can potentially be used to display filters on such page as the filter module can display on any page. However, you didn't select any position for your module so it doesn't display anywhere.

PS: Please provide the full link to the thread in your messages. Otherwise, it's hard for us to find it.

The following user(s) said Thank You: ler@singmuiheng.com

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