Sorry, I'm still missing it:
1. If the URL has that menu item it means that you are using that menu item. I don't know where you get that link from so I can't say anything precise. But for example, if that link is displayed by a HikaShop content module, then in the module settings, you have a "menu" setting where you can select the menu item that will be used by the module for the links of the products in it. Maybe you have that menu item selected there.
As far as I know I am not using a content module! I have a "webwinkel" menu item of type "product listing".This shows a page with all products, with the correct bread crumb and a correct url (
www.ijscomanvenlo.nl/webwinkel
). But when I click on one of the products, a product content page opens that I have not associated with any menu! As far as I understand, this page is automatically generated by Hikashop!
As you can see on the attached screendump of such a product page, the "webwinkel1"in both url and breadcrumbs, comes from the name I gave to the categoreis listing menu item in the Hikashop default menu.
3. if you still have that "product" part in the URL even though you emptied that "product sef name" setting, it means that either the page or the module displaying the link is cached by some caching system, or you're using a SEF extension which caches the SEF URLs like sh404SEF, or you have the old URL as "canonical URL" of your product and you have the "force canonical URLs on listings" setting activated and thus the canonical URL is not valid anymore and you need to remove it or update it.
I am not using a SEF extension, so that cannot be the problem. So it must be your last explanation! But I do nut understand what you mean with " you have the old URL as "canonical URL" of your product".
If it is easier, I can give you access to the backend.
Kind regards,
Hubert