Related products module not visible in checkout page

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5 years 3 months ago #302131

Hello,
I am trying to show a related products module in the checkout page under the cart, but for some reason it doesn't show.
Is there a particular setting in hikashop that maybe I am missing?

module settings: nimb.ws/N1q8ir

to test: go here accademiainfinita.it/shop
put something in the cart and proceed to checkout
the module should be displaied in this page accademiainfinita.it/shop/cassa

I tried several template positions as well as assigning the module to all menu items instead than just the checkout page, it is still not displaied

Thank you

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  • MODERATOR
5 years 3 months ago #302137

Hello,

You have the "recently viewed" setting activated ; so I'm afraid it could generate some unwanted side effect on what product could be displayed in the module.
I would recommend you to disable most of restrictive settings so you will have your module display where you want, and then, activate the "related" restriction to only show related products.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 224
  • Thank you received: 8
5 years 3 months ago #302162

Thanks Jerome,
the problem was also that I didn't select "all sub elements" when configuring the products category. Now is solved

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