Unable to upload really high resolution images like 5500x5500px

  • Posts: 58
  • Thank you received: 0
5 years 2 months ago #303696

-- HikaShop version -- : 4.0.2
-- Joomla version -- : 3.9.2
-- PHP version -- : 7.2
-- Browser(s) name and version -- : crome, mozilla

There is no error displayed.

I am trying to upload an image with resolution 5500x5500 px respectively and it tries to upload and then upload turns red. Looks like the issue is with the large image as i can upload the smaller resolution images. How can i upload high resolution images.

Thanks
Aditya

Please Log in or Create an account to join the conversation.

  • Posts: 81625
  • Thank you received: 13085
  • MODERATOR
5 years 2 months ago #303715

Hi,

When HikaShop display thumbnails, it has to load the image data in memory to generate the thumbnails.
If you don't have enough memory available, then PHP will crash.
A 5500*5500 px image should require more than 240 MB of memory + Joomla + HikaShop, I would recommend setting the "memory_limit" setting of your php.ini to 512M and you should be good to go.

Please Log in or Create an account to join the conversation.

  • Posts: 58
  • Thank you received: 0
5 years 2 months ago #303756

Hi,
I changed memory limit to 1024 and i still cant upload image.

Please find the attachments.

Thanks
Aditya

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 81625
  • Thank you received: 13085
  • MODERATOR
5 years 2 months ago #303773

Hi,

Then it's maybe the max upload size limit of your php.ini which isn't high enough for the size of the file ? Please check it and make sure it is higher than your file size.

Please Log in or Create an account to join the conversation.

Time to create page: 0.047 seconds
Powered by Kunena Forum