Nothing Displayed in Backend HikaShop Dashboard

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4 months 4 weeks ago #283199

-- url of the page with the problem -- : www.arena.cards/administrator/index.php
-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.8.2
-- PHP version -- : 7.11
-- Browser(s) name and version -- : Firefox Quantum 57
-- Error-message(debug-mod must be tuned on) -- : no

Hello,

I have Nothing Displayed in Backend HikaShop Dashboard (see attached picture)


(only the Last orders)
Thanks for your help
Arnaud

System Information
Template Backend : isis - Default
PHP Built On Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux
Database Version 5.5.57-0+deb7u1-log
Database Collation latin1_general_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 7.1.11
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.8.2 Stable [ Amani ] 7-November-2017 15:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0

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4 months 4 weeks ago #283204

Hi,

That's normal. Only the orders with the statuses selected in the "statistics" column of the System>Order statuses menu are taken into account.
And by default, "created" orders are not taken into account since they are not paid yet. Only "confirmed" or "shipped" orders are taken into account in the statistics.

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