UPS Plugin causes no pop-up from the Hikashop Add to Cart notification Plugin.

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6 years 3 months ago #286790

-- HikaShop version -- : 3.2.2.
-- Joomla version -- : 3.8.3
-- PHP version -- : 7

Hi,

I have an issue with the UPS Shipping plugin in combination with Hikashop Add to Cart notification Plugin.
The UPS Shipping Plugin is working fine.
But when UPS Shipping plugin is enabled then there is no more pop-up from the Hikashop Add to Cart notification Plugin.
We have to refresh the page by our-self to see what's in the shopping cart.



Our UPS configuration looks like this:




Hope you can find out what causes this issue.
We have already tried a standard template, but that didn't help.

Kind regards,
Lumiga

Kind regards,
Lumiga
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Last edit: 6 years 3 months ago by Lumiga.

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6 years 3 months ago #286799

UPDATE:

I find out that it has something to with the Volume.



When you add the dimensions the pop-up won't show-up anymore.

But when there are no dimensions (for virtual products for example) you will get the massage that there is no shipping methode found.

Kind regards,
Lumiga
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6 years 3 months ago #286792

Hi,

I don't see how the add to cart notify popup no displaying would be linked with the UPS shipping plugin.
I can only think that both are not related.

Could you provide instructions to reproduce the issue on your website ?

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6 years 3 months ago #286866

Hi Nicolas,

I have sent you an email with the reproduction path for this issue.

Hope you can find a solution for it.

Kind regards,
Lumiga

Kind regards,
Lumiga

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6 years 3 months ago #286894

Hello Lumiga,

Can you disable the "Debug" option through your UPS shipping method configuration page and test it again ?

Thank you.

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6 years 3 months ago #286962

Hi Mohamed,

I think that solved the issue ;-)
I did some test and in all cases the popup shows up.

Thanks!

Kind regards,
Lumiga

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