Shipping County & Country - shopper cannot select

-- HikaShop version -- : 3.7.1
-- HikaMarket version -- : 1.7.2
-- Joomla version -- : 3.6.2
-- PHP version -- : 5.6

Hi,

On the front-end the shopper cannot search or select a list of states (Counties).

Do you have any suggestions as to where I have made a wrong setting for this?

State (County) works in preview, but not the front-end.

Thx, Darrell

Hi,

For your questions related to HikaShop ; please use the HikaShop section of the forum.

Thanks for your understanding.

Hi Jerome,

This is getting silly now. I am a Hikamarket user, so I am asking in this forum.

Products are a Hikashop component, yet I was told to ask in Hikamarket.

This issue is stopping us from going live.

Thx, Darrell

Hi,

Yes you are an HikaMarket user but your question is related to the HikaShop custom field system.
The State and Country fields are dropdowns ; these fields also have settings for the "chosen" compatibility (and you have a setting in HikaShop to force the inclusion of chosen, which I generally not recommend).

But knowing that you are "I don't know where" (it looks like the old and deprecated order edition) in HikaMarket but there is an "*" at the right of the field ; we know that the function : is called.
Which mean that the HikaShop field class should display the zone dropdown custom field.

To conclude, there is also another dropdown in your custom fields : Gender.
And as you can see, that field is not visible as a dropdown either ; which would indicate that you have some displaying issue with your template and the dropdowns.

Regards,