Uncaught Type Error

Hi,

I was inspecting the page of adding new product using the Google Chrome Console and it show the attached errors.
please to advice if I did something wrong!!!

Thanks in advance.

Hello,

Would it be possible to know your HikaShop version number and your HikaMarket version number ?
(because it was your very first post in our forum, that information has been lost ; but it won't be the case for your future messages).

Regards,

Hi,

Thank you for your quick replay...
And thanks to your wonderful documentation it is really helpful.

HikaShop 3.1.1
HikaMarket 1.7.3

Thanks..

Hello,

Thanks for the precision.
It looks like there is a conflict between Joomla 3.7 jquery-ui file and HikaShop jquery-ui one.

HikaShop do not load jquery-ui file so that file should be loaded by a plugin. It would be interesting to take a look at your page source code in order to see the ordering of the JS inclusion.
Like that, it's not simple for me to give you a precise answer because I cannot reproduce the issue in my test websites and the JS files are HikaShop and Joomla one. I'm not even sure that I can create a patch in HikaMarket for your issue, it might be something in the HikaShop uploader.. I can't really say right now.

Regards,

Hello Jerome,

So what should I do??:dry:

Regards.

Hello,

It would be interesting to take a look at your page source code in order to see the ordering of the JS inclusion.

Knowing why that jquery-ui file is included while HikaShop and HikaMarket are not using it might be the key to solve the isuse.

Regards,

Hi Jesome,

I sent you the access with a private message.

regards.

Hello,

Please read my forum signature.
Thank you for your understanding.

Regards,

Hi Jerome,

I understand you are very busy, but how to explain my problem with this "contact us" form????:huh:

Regards.

Hello,

It's not that I'm busy ; it's that I do not use private messages.
And my forum signature indicate that you should not send me private messages.
For the information, all private message are automatically deleted ; I don't even receive the mail notification or else...
If you want to send credentials ; you have to use the "contact us" form and provide a link (URL) to that forum thread.

Regards,

Hello,

Would it be possible to know why you did not mentioned the URL of forum thread like asked ?
Our support team had to perform search in order to find your account, look for your message and try to understand what was credentials were for.. And then assign me the message.

I'm sorry, I don't want to be impolite but, when we are asking you to perform some tasks or we ask you question ; it is for really good reason and it's with the goal of providing an efficient support.

More than that, the credentials you send us are not working.
We cannot access to HikaMarket interface, we got the message that we need to login with a vendor account.

If you want a fast resolution of your issue ; it would be best to answer to all of our questions and do as we said.
Otherwise, I'm afraid it will really slow down our support and you won't be pleased at the end.

Thank you for your understanding.

Dear Jerome,

it is not my intention to move your anger and I'm sorry for the miss understanding, I mentioned the URL of the problem located on my site... :blink:

it is not that I don't want to do what you asked for! I will send another message for your team with the credentials and the URL.


Regards.

Hello,

Thank for fixing the credentials ; I am not able to access to the HikaMarket front-end interface.

By reading the source code of the page, we can see "when" jquery-ui is included :
And if we take another page in your website, like an article, we can see that there is almost the same kind of inclusion:
Now, why is there a JS issue ?

Joomla jquery-ui version is :
While HikaShop jquery-ui version is:
The uploader and some other features in HikaShop (and HikaMarket) requires the "widgets/draggable" (for the drag'n'drop to sort elements).
That widget is not included in the joomla jquery-ui file ; but there is the definition of the "widget".
And because that file is included after the HikaShop one, it overrides the functions.. With older content.

I'm afraid that the only solution I see is to modify the Joomla jquery-ui file in order to use a recent version of the file and not something 4 years old !

Regards,

Hi,

So What should I do?:side:
please to advice.

Regards.

Hello,

I know that my message was big but it does contains your answer ; at the end of it:

I'm afraid that the only solution I see is to modify the Joomla jquery-ui file in order to use a recent version of the file and not something 4 years old !

Regards,

Hi Jerome,

I now... but it is not an answer for someone who has no idea about programming like me...

I should have asked you where to find that file and how to modify it??? but even if I found it I can not modify it.

so kindly advice me.

Regards.

Hi,

Okay, no problem ; I will detail my answer with more details and less technical.

The file I attached is jquery-ui version 1.9.2 ; the same version that Joomla 3 is using.
But that file contains all required module to let HikaShop features work.

You need to:
1 - extract the file in the zip
2 - in your website rename the file "/media/com_hikashop/js/jquery-ui.min.js" into "/media/com_hikashop/js/jquery-ui-old.min.js"
3- upload the extracted file from the zip in the folder "/media/com_hikashop/js"
4 - Clean the cache of your browser
5 - Retry the HikaMarket page with the JS issue.

If the problem persist ; please open a new thread in the HikaShop section of the forum explaining that :
" There is a jquery-ui conflict between Joomla 3 and HikaShop ; if a third party module or plugin include jquery into an HikaShop/HikaMarket page, it override the jquery-ui from HikaShop with an older version and create JS errors.
That issue can be seen while using an uploader in the front-end. "

Regards,

Dear Jerome,

Thank you very much for your help it is done and it is OK.:woohoo:

Best regards.

Hello,

I just talked with the HikaShop team and for the future ; it will best for you to use "jQuery Easy" so it will fix the Joomla jquery file and avoid the multiple inclusions :
extensions.joomla.org/extension/jquery-easy/

Regards,