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Browser - Safari product picture upload issues
- ler@singmuiheng.com
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9 years 3 months ago #273017
by ler@singmuiheng.com
-- HikaShop version -- : 3.1.1
-- HikaMarket version -- : 1.7.3
Dear support team,
Recently we tested to upload picture on safari and we found out that we are unable to upload any picture.
When we use drag the image and drop it within the box, safari simply open image in another tab.
When we click on the upload button, we are able to select image.
After we select and confirm the picture, the box does not react and the images do not upload.
We hope to hear from you soon.
Thank you.
-- HikaMarket version -- : 1.7.3
Dear support team,
Recently we tested to upload picture on safari and we found out that we are unable to upload any picture.
When we use drag the image and drop it within the box, safari simply open image in another tab.
When we click on the upload button, we are able to select image.
After we select and confirm the picture, the box does not react and the images do not upload.
We hope to hear from you soon.
Thank you.
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9 years 3 months ago #273048
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Browser - Safari product picture upload issues
Hello,
Do you have the same issue in the HikaShop backend ?
Regards,
Do you have the same issue in the HikaShop backend ?
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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9 years 2 months ago #273174
by ler@singmuiheng.com
Replied by ler@singmuiheng.com on topic Browser - Safari product picture upload issues
Hi Jerome,
It works fine in the hikashop backend.
Thought the code was not fully loaded on browser so we clear cache and tried again.
It is still not working.
It works fine in the hikashop backend.
Thought the code was not fully loaded on browser so we clear cache and tried again.
It is still not working.
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9 years 2 months ago #273212
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Browser - Safari product picture upload issues
Hello,
Okay, so it means that there is no incompatibility of the "upload" lib with Safari.
So I think that you have some javascript errors in the front-end page and the "uploader" is not initialized (which means that you should see the HTML upload field in the page).
Regards,
Okay, so it means that there is no incompatibility of the "upload" lib with Safari.
So I think that you have some javascript errors in the front-end page and the "uploader" is not initialized (which means that you should see the HTML upload field in the page).
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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