Skip to main content

Browser - Safari product picture upload issues

More
9 years 3 months ago #273017 by ler@singmuiheng.com
-- HikaShop version -- : 3.1.1
-- HikaMarket version -- : 1.7.3

Dear support team,

Recently we tested to upload picture on safari and we found out that we are unable to upload any picture.
When we use drag the image and drop it within the box, safari simply open image in another tab.
When we click on the upload button, we are able to select image.
After we select and confirm the picture, the box does not react and the images do not upload.
We hope to hear from you soon.
Thank you.

Please Log in or Create an account to join the conversation.

More
9 years 3 months ago #273048 by Jerome
Hello,

Do you have the same issue in the HikaShop backend ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Please Log in or Create an account to join the conversation.

More
9 years 2 months ago #273174 by ler@singmuiheng.com
Hi Jerome,

It works fine in the hikashop backend.
Thought the code was not fully loaded on browser so we clear cache and tried again.
It is still not working.

Please Log in or Create an account to join the conversation.

More
9 years 2 months ago #273212 by Jerome
Hello,

Okay, so it means that there is no incompatibility of the "upload" lib with Safari.
So I think that you have some javascript errors in the front-end page and the "uploader" is not initialized (which means that you should see the HTML upload field in the page).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Please Log in or Create an account to join the conversation.

Moderators: Obsidev
Time to create page: 0.194 seconds
Powered by Kunena Forum