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[SOLVED]Problem with Alpha User Points
- diosneptuno
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14 years 3 months ago - 14 years 3 months ago #53986
by diosneptuno
[SOLVED]Problem with Alpha User Points was created by diosneptuno
Hello
I am using for some time Alpha User points and everything has worked correctly.
But since the last update I have a problem, when I change the order to "Sent" items that the user has won with the purchase lose points.
For example, if a user makes a purchase and wins 10 points when I change the order to "Shipped" these 10 points are removed.
What is the problem?
Screenshot: awesomescreenshot.com/08282knd2
Screenshot plugin Hikashop AUP: awesomescreenshot.com/02282ky58
Thank you.
Andreu
I am using for some time Alpha User points and everything has worked correctly.
But since the last update I have a problem, when I change the order to "Sent" items that the user has won with the purchase lose points.
For example, if a user makes a purchase and wins 10 points when I change the order to "Shipped" these 10 points are removed.
What is the problem?
Screenshot: awesomescreenshot.com/08282knd2
Screenshot plugin Hikashop AUP: awesomescreenshot.com/02282ky58
Thank you.
Andreu
Last edit: 14 years 3 months ago by diosneptuno.
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14 years 3 months ago #53995
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Replied by Jerome on topic Re: Problem with Alpha User Points
Hi,
There is an option in the AlphaUserPoint plugin named "Gives Points on statuses".
In this field you have to list all valid statuses. If the order change to a status not listed, points would be removed.
When this field is empty, the plugin would just retrieve the "order confirmed status" from the HikaShop configuration.
My recommendation is (for a classical configuration): confirmed,shipped
Regards,
There is an option in the AlphaUserPoint plugin named "Gives Points on statuses".
In this field you have to list all valid statuses. If the order change to a status not listed, points would be removed.
When this field is empty, the plugin would just retrieve the "order confirmed status" from the HikaShop configuration.
My recommendation is (for a classical configuration): confirmed,shipped
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: diosneptuno
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14 years 3 months ago #54033
by diosneptuno
Replied by diosneptuno on topic Re: Problem with Alpha User Points
Hi
Thank you very much, I had not seen this option.
Problem solved
Fantastic support!
Andreu
Thank you very much, I had not seen this option.
Problem solved
Fantastic support!
Andreu
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