UPS Errors
- natselection
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14 years 1 month ago #60049
by natselection
UPS Errors was created by natselection
I'm having some problems with the UPS plugin.
Using the latest version of HikaShop Starter and the latest UPS plugin (from another thread ups-2012-08-08.zip)
I have one product setup with a weight of 3.5 ounces (product settings screenshot: www.diigo.com/item/image/1i0hc/2ght ). The plugin settings (screenshot:http://www.diigo.com/item/image/1i0hc/car3 ) Have the Group Packages together enabled.
If I add the product to the cart and change the quantity to 144 it returns:
Error while sending XML to UPS. Error code: 110003. Message: Maximum number of packages exceeded (50)
Error while sending XML to UPS. Error code: 110003. Message: Maximum number of packages exceeded (50)
If their grouped together the number of packages should only be 1.
I'm also a bit skeptical that the shipping rates are becoming disproportional as the quantity of product rises. If I add 1-40 products it's close to the same rate (Between 20 and 22 dollars). As soon as I change it to 45-49 the rate multiplies exponentially (45 items shipping-226.00 / 49 items shipping-500.00). I can't believe that the additional 16 ounces in weight costs 250+ more to ship.
Using the latest version of HikaShop Starter and the latest UPS plugin (from another thread ups-2012-08-08.zip)
I have one product setup with a weight of 3.5 ounces (product settings screenshot: www.diigo.com/item/image/1i0hc/2ght ). The plugin settings (screenshot:http://www.diigo.com/item/image/1i0hc/car3 ) Have the Group Packages together enabled.
If I add the product to the cart and change the quantity to 144 it returns:
Error while sending XML to UPS. Error code: 110003. Message: Maximum number of packages exceeded (50)
Error while sending XML to UPS. Error code: 110003. Message: Maximum number of packages exceeded (50)
If their grouped together the number of packages should only be 1.
I'm also a bit skeptical that the shipping rates are becoming disproportional as the quantity of product rises. If I add 1-40 products it's close to the same rate (Between 20 and 22 dollars). As soon as I change it to 45-49 the rate multiplies exponentially (45 items shipping-226.00 / 49 items shipping-500.00). I can't believe that the additional 16 ounces in weight costs 250+ more to ship.
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14 years 1 month ago - 14 years 1 month ago #60060
by Mohamed Thelji
Replied by Mohamed Thelji on topic Re: UPS Errors
Hello,
Can you test it with this last UPS version ?
Can you test it with this last UPS version ?
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Last edit: 14 years 1 month ago by Mohamed Thelji.
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- natselection
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14 years 1 month ago - 14 years 1 month ago #60070
by natselection
Replied by natselection on topic Re: UPS Errors
Last edit: 14 years 1 month ago by natselection.
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14 years 1 month ago #60072
by Mohamed Thelji
Replied by Mohamed Thelji on topic Re: UPS Errors
Ok, Can you please show me screenshots of :
- your product configuration
- UPS configuration
- your product configuration
- UPS configuration
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- natselection
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14 years 1 month ago #60073
by natselection
Replied by natselection on topic Re: UPS Errors
Their still the same as before:
natselection wrote: (product settings screenshot: www.diigo.com/item/image/1i0hc/2ght ). The plugin settings (screenshot:http://www.diigo.com/item/image/1i0hc/car3 )
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14 years 1 month ago #60097
by Mohamed Thelji
Replied by Mohamed Thelji on topic Re: UPS Errors
Ok,
It's working fine for me so can you give me a back-end access by mp then I'll maybe be able to see where the problem is coming from ?
It's working fine for me so can you give me a back-end access by mp then I'll maybe be able to see where the problem is coming from ?
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14 years 1 month ago - 14 years 1 month ago #60164
by Mohamed Thelji
Replied by Mohamed Thelji on topic Re: UPS Errors
Hi again,
I think that the problem is solved now, Here is the last version of the UPS shipping method (I already installed it for you)
ps: The problem was coming from the group package function.
I think that the problem is solved now, Here is the last version of the UPS shipping method (I already installed it for you)
ps: The problem was coming from the group package function.
Last edit: 14 years 1 month ago by Mohamed Thelji.
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