- Posts: 55
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AUPost Plugin not loading on some detsinations
13 years 9 months ago - 13 years 9 months ago #80775
by netpastor
Replied by netpastor on topic AUPost Plugin not loading on some detsinations
PS this template, based on rockettheme Fresco has system messages turned on
to display now in the content-top-a position (was drawer previously)
this shows the error message now; but still allows the user to proceed to checkout without shipping
ian
to display now in the content-top-a position (was drawer previously)
this shows the error message now; but still allows the user to proceed to checkout without shipping
ian
Last edit: 13 years 9 months ago by netpastor.
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13 years 9 months ago - 13 years 9 months ago #80872
by Mohamed Thelji
Replied by Mohamed Thelji on topic AUPost Plugin not loading on some detsinations
Hi,
I can't access to your back-end anymore and I get a "You have been blocked by the firewall - please contact admin" error message.
I can't access to your back-end anymore and I get a "You have been blocked by the firewall - please contact admin" error message.
Last edit: 13 years 9 months ago by Mohamed Thelji.
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13 years 9 months ago #80919
by netpastor
Replied by netpastor on topic AUPost Plugin not loading on some detsinations
unblocked now
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13 years 9 months ago #81506
by netpastor
Replied by netpastor on topic AUPost Plugin not loading on some detsinations
Hi Mohamed, I unblocked you the other day; wondering if you have had a chance to investigate again as yet?
Ian
Ian
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13 years 8 months ago - 13 years 8 months ago #83454
by Mohamed Thelji
Replied by Mohamed Thelji on topic AUPost Plugin not loading on some detsinations
Hi Ian,
I took a look again at your website and have set the "Force shipping regardless of weight" option to YES, then both the shipping address fields are displaying and the error message are showing
.
I took a look again at your website and have set the "Force shipping regardless of weight" option to YES, then both the shipping address fields are displaying and the error message are showing
Last edit: 13 years 8 months ago by Mohamed Thelji.
The following user(s) said Thank You: netpastor
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13 years 8 months ago #83486
by netpastor
Replied by netpastor on topic AUPost Plugin not loading on some detsinations
However; I think this is an error, as it will force products that have no shipping (eg orders that are only mp3s) to impose a value for shipping.
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13 years 8 months ago #83676
by netpastor
Replied by netpastor on topic AUPost Plugin not loading on some detsinations
This customer notified me today that the default Joomla template was what was showing on their site
On investigation, the default template had been made Beez2, and I think that this chnage was made when Hikashop were working on the site.
Rectified now (the correct template was applied to some areas of the site)
So - as before, I think the change recently made above now means that shipping is charged on items like freight free mp3 downloads
My opinion is that the easiest way to solve this is to sanitise the Postcode field so that when an Australian destination is chosen that the field can only have 4 digits between 0000 and 9999 (or even narrower as Au postcodes start at 1xxx and go to 8xxx I think)
That then removes the potential for not triggering the Auspost plugin when it is needed.
On investigation, the default template had been made Beez2, and I think that this chnage was made when Hikashop were working on the site.
Rectified now (the correct template was applied to some areas of the site)
So - as before, I think the change recently made above now means that shipping is charged on items like freight free mp3 downloads
My opinion is that the easiest way to solve this is to sanitise the Postcode field so that when an Australian destination is chosen that the field can only have 4 digits between 0000 and 9999 (or even narrower as Au postcodes start at 1xxx and go to 8xxx I think)
That then removes the potential for not triggering the Auspost plugin when it is needed.
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