Limiting options

Hi I'm trying to implement limits on my software purchase so that a user cannot add more than one instance of a software purchase to their cart. This works fine until they try to add a different option to the cart.

For example:

With Empty Cart> Software with OPTION 1 > Add to cart > DONE
With Software+ O1 in Cart> Choose Software with OPTION 1 > Add to cart > Limit Reached (As expected)

With Software+O1 in Cart> Choose Software with OPTION 2 > Add to cart > Adds both product and option to cart!

So I end up with Two instances of the product and two different options in the cart.

This is odd behavior considering I have the limit set on the product level.

Any thoughts or help would be appreciated!
Thanks!

Hi,

How do you have set the limit ? Can you give us a screenshot ?

Try to set the limit on the software category only and not on the product.

I misspoke, I did actually set the limit on the category. It still functions the same way. Change the option to a different option and the limit doesn't apply.

So you're saying that whether the limit is set on the category, or on the product itself, you get the same behavior ?
Is the software category directly linked to your product ? If not, could you try to do it with the direct category of the product ?

By "Directly Linked" do you mean this?

What's even more odd is that I can add the option "product" to have its own limit. And the functionality works for the options.
It won't let me add two options no matter if it's the same option or a different option. But if I change the option to a different one it will add the base product to the cart.

So it is working like this:
B = BaseProduct, O= option

STEP 1: B + O1 (Add to cart) = B + O1

STEP 2: B + O1 (Add to cart) = B + O1 + "YOU HAVE REACHED THE LIMIT FOR B & O1"

Works great...

Now if I switch the option...

STEP 1: B + O1 (Add to cart) = B + O1

STEP 2: B + O2 (Add to cart) = B + B + O1 + "YOU HAVE REACHED THE LIMIT FOR O2"



So I end up with two base products...

On top of this I was also wondering why when I remove the base product from the cart that the option does not go with it? It should be impossible for people to buy an option without an product.

Thanks for the help.

Hi,

We found the problem. Please try to replace the file administrator/components/com_hikashop/classes/cart.php with the one in the archive enclosed. That fixes the issues with the limits and options in such case.

Thank you for posting this.

The limits now seem to work great!


Thanks again!