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404 - Article not found

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13 years 5 months ago - 13 years 5 months ago #101011 by Glenn
404 - Article not found was created by Glenn
Hi,

in my sidebar I have recently viewed products and latest products. If i click on a product in these lists I get a "404 - Article not found" message. fine.

my website: pottery4you.com

I searched for this sef in global configuration as recommended in other posts but I can't find this...

What could this be?

Thx

Glenn
Last edit: 13 years 5 months ago by Glenn.

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13 years 5 months ago #101098 by Xavier
Replied by Xavier on topic 404 - Article not found
Hi,

In your modules "Viewed products" and "Latest products" configuration page thanks to check if you have selected a correct menu (option in bottom left).
Try to change it's value and try again.

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13 years 5 months ago - 13 years 5 months ago #101153 by Glenn
Replied by Glenn on topic 404 - Article not found
Yes, now the link works! but the products wich are displayed unde product page instead of product listing are not showing. especially my domani products.

Any reason for that?

Thank you!!

Glenn
Last edit: 13 years 5 months ago by Glenn.

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13 years 5 months ago #101373 by Xavier
Replied by Xavier on topic 404 - Article not found
That's probably because you don't have set the correct menu, you have to use a categories listing one, and it should be listing your products.

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13 years 5 months ago #101553 by Glenn
Replied by Glenn on topic 404 - Article not found
After hours of searchin still no result... Any chance of you taking a look in the back-end?

Thanks,

Glenn

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13 years 5 months ago #101608 by Mohamed Thelji
Replied by Mohamed Thelji on topic 404 - Article not found
Hi,

Sure, we'll probably be able to understand from where the problem were coming like this, you can send it to me through Private Message :).

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13 years 5 months ago #101726 by Glenn
Replied by Glenn on topic 404 - Article not found
Thx!!! Did you receive the login?

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13 years 4 months ago #102068 by nicolas
Replied by nicolas on topic 404 - Article not found
Yes we got your access.

I checked your website, but everything was ok.
I couldn't locate the problem that you were talking about "product listing not showing"
Could you please provide more information on what page you're talking about ?

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13 years 4 months ago #102080 by Jacoke
Replied by Jacoke on topic 404 - Article not found
Some products are not shown in listing view, see attach. It's shows a barcode instead of the thumbnail.

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13 years 4 months ago #102097 by Mohamed Thelji
Replied by Mohamed Thelji on topic 404 - Article not found
And did you set pictures for these products ? :).

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13 years 4 months ago #102100 by Glenn
Replied by Glenn on topic 404 - Article not found
Yes we did, if you click on the barcode you see the product...
The following user(s) said Thank You: Jacoke

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13 years 4 months ago #102234 by nicolas
Replied by nicolas on topic 404 - Article not found
The thumbnails are apparently missing from where they should be:
pottery4you.com/media/com_hikashop/uploa...il_100x100/olp_m.jpg
That can potentially happen because of the permissions of the folder media/com_hikashop/upload of your website which do not allow HikaShop to generate the thumbnails. Please make sure that the permissions are sufficient enough for that.

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13 years 4 months ago #103966 by Jacoke
Replied by Jacoke on topic 404 - Article not found
Dear Nicolas,

please advise me how. Do I need to go to my folderview in Transmit (FTP App) and change the permission to 777 or what? Will Hikashop then immediately create the thumbnails?

Thx.

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13 years 4 months ago #104075 by Xavier
Replied by Xavier on topic 404 - Article not found
Hi,

Yes you have to go to the good folder and change the permissions of the folder "media/com_hikashop/upload" and his sub folders to 775 via your FTP client.

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13 years 4 months ago #104082 by nicolas
Replied by nicolas on topic 404 - Article not found
Hi,

I checked everything and it seems that it's because you didn't configure any image for these products.
Please make sure that you have at least one image in each product (variants images are not loaded on listings so they don't count)

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13 years 4 months ago #104825 by Glenn
Replied by Glenn on topic 404 - Article not found
That was indeed the problem! Thank you!!!

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