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Having problems with recaptcha and SSL
- djmelville
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13 years 4 months ago #103500
by djmelville
Having problems with recaptcha and SSL was created by djmelville
My shop was working great all through configuration and testing.
Then I added SSL to my site, and now all of the reCaptcha are broken!
Even if I enter the correct response I keep getting "You failed the spam check. Please try again!"
I've been searching forums like crazy and can't find any solution.
Any ideas what to do?
Then I added SSL to my site, and now all of the reCaptcha are broken!
Even if I enter the correct response I keep getting "You failed the spam check. Please try again!"
I've been searching forums like crazy and can't find any solution.
Any ideas what to do?
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13 years 4 months ago #103505
by nicolas
Replied by nicolas on topic Having problems with recaptcha and SSL
Hi,
This is not a HikaShop page.
Even the ReCaptcha plugin used there is no HikaShop's.
I'm afraid that we won't be able to help you.
I would recommend you to contact the developers of that recaptcha plugin for help.
This is not a HikaShop page.
Even the ReCaptcha plugin used there is no HikaShop's.
I'm afraid that we won't be able to help you.
I would recommend you to contact the developers of that recaptcha plugin for help.
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- djmelville
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13 years 4 months ago #103520
by djmelville
Replied by djmelville on topic Having problems with recaptcha and SSL
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13 years 4 months ago #103521
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Replied by Jerome on topic Having problems with recaptcha and SSL
Hi,
As Nicolas said, the screenshot you gave is not an HikaShop page: it is the joomla user registration page.
The HikaShop ReCaptcha plugin only works on HikaShop pages so, if it is not an HikaShop page, it is not our ReCaptchat Plugin or it is not used as it should be.
Regards,
As Nicolas said, the screenshot you gave is not an HikaShop page: it is the joomla user registration page.
The HikaShop ReCaptcha plugin only works on HikaShop pages so, if it is not an HikaShop page, it is not our ReCaptchat Plugin or it is not used as it should be.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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13 years 4 months ago #103522
by djmelville
Replied by djmelville on topic Having problems with recaptcha and SSL
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13 years 4 months ago #103523
by djmelville
Replied by djmelville on topic Having problems with recaptcha and SSL
Moreover, I have turned off Captcha in my global settings, and in the user options, and disabled the standard joomla blugin,and also changed the color in the HikaShop plugin to red. And this captcha plugin from hikashop IS being used on the Joomla registration page also, and it is not working.
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13 years 4 months ago #103708
by nicolas
Replied by nicolas on topic Having problems with recaptcha and SSL
Indeed it sounds like it is our plugin. It is however strange that you get that error message since there is not such error message in the plugin. You can open the code of the plugin and see for yourself, there is not such error message. Which is why I thought that you were using the Joomla ReCaptcha plugin or something else. Still, it is strange that you get this error message since it is not in our plugin.
Maybe it comes from another plugin on your website which interfers with ours. Would you have any other user/system/captcha plugin which could potentially produce that error ?
Does the error only happens with https ? Or do you also have the error with http at the moment ?
Do you confirm that the plugin is still working properly with http ?
If you disable the plugin, is the registration working properly ?
Do you have the same error on the registration form of HikaShop ?
Could you give a link to your joomla registration page so that we can see the issue as we don't have the problem on our end ?
Maybe it comes from another plugin on your website which interfers with ours. Would you have any other user/system/captcha plugin which could potentially produce that error ?
Does the error only happens with https ? Or do you also have the error with http at the moment ?
Do you confirm that the plugin is still working properly with http ?
If you disable the plugin, is the registration working properly ?
Do you have the same error on the registration form of HikaShop ?
Could you give a link to your joomla registration page so that we can see the issue as we don't have the problem on our end ?
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