multiple downloads in 1 product fail

Hi,

I sell downloadable products. When I have a series of products that have the same theme or use I combine them to a 'collection'. Then clients can buy 10-20-30 products for a better price. To save server space I would like to use the same downloadpaths.
It already happened that my clients where not able to download files when I added multiple files to one product. Sometimes they could just download 3 products out of ten, or 5 out of 12. Today I even had a client that could download 0 products out of 12.

Is there a limit to the amount of files that can be added to one product?

Sjaak

Hi,

There is no such limit.
The download of the files of a product are not linked to the minimum quantity of the prices.
So I don't see why it would do that.

:S

My question was not about the price of the products. It was about the amount of downloadable files that can be attached to one product.
Now I see that products with multiple downloadable files attached give problems I am forced to combine the files to 1 zipfile to let my clients download a collection. This means that I need to use twice the space on my server for the same files. I need to use my serverspace efficiently.

Sjaak

My answer was not about the price of the products. It was about the amount of downloadable files that can be attached to one product.
So I as said, there is no such limitation and we cannot reproduce such problem on our end.