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- Thank you received: 1
Characters in 'for' field
10 years 10 months ago #222815
by shemeck
Characters in 'for' field was created by shemeck
-- url of the page with the problem -- :
www.shemeck.pl
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.3.28
Dear Hika,
We get information from our users, that they getting confirmation on email, but some characters in their name are not displayed correctly.
As You can see in attached image for name Przemysław we are getting wrong "ł" formatting.
Best Regards
SHEMECK
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.3.28
Dear Hika,
We get information from our users, that they getting confirmation on email, but some characters in their name are not displayed correctly.
As You can see in attached image for name Przemysław we are getting wrong "ł" formatting.
Best Regards
SHEMECK
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10 years 10 months ago #222823
by nicolas
Replied by nicolas on topic Characters in 'for' field
Hi,
It could either come from the "Charset" setting of the Emails section of the HikaShop configuration, the way your email server handles the sending of emails with special characters, or the way your customers email client display the emails with special characters.
So the question is:
Are you able to reproduce the problem with a gmail email address. If no, then the problem is with the email client.
If yes, then the issue is either with that setting or the email server and you'll have to contact the support of your hosting company in order to see with them what you should put in that setting and if they don't have any problem with the support of special characters for the emails sent by their email server.
It could either come from the "Charset" setting of the Emails section of the HikaShop configuration, the way your email server handles the sending of emails with special characters, or the way your customers email client display the emails with special characters.
So the question is:
Are you able to reproduce the problem with a gmail email address. If no, then the problem is with the email client.
If yes, then the issue is either with that setting or the email server and you'll have to contact the support of your hosting company in order to see with them what you should put in that setting and if they don't have any problem with the support of special characters for the emails sent by their email server.
The following user(s) said Thank You: shemeck
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10 years 9 months ago #224121
by shemeck
Replied by shemeck on topic Characters in 'for' field
Dear Nicolas,
Thank You for Your answer - we will check it soon.
Best Regards
SHEMECK
Thank You for Your answer - we will check it soon.
Best Regards
SHEMECK
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