error display in creation new order

-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8

Good morning, I'm in big trouble.
When I enter the voice orders and create a new order, click on the edit icon fields and I get a pop-up window without any white field to fill them information to add. First I remember that pop out where I could add text, and now completely blank page. Even when I try to print the invoice, email, or click the text received Shipping window appears white. How can I solve this problem? I really need to solve soon. I attach images to understand. Thanks in advance, I await your precious news, thanks

Hi,

You will find several dozen of threads talking about a popup issue.
That issue is related to Joomla 3.4.x

www.hikashop.com/support/documentation/3...-hikashop-2-6-1.html

Regards,

PS : Please avoid the creation of topic with full uppercase title.

Many thanks, apologizes uppercase, actually it means yelling and not correct! Thanks again

Hi,

No problem

Regards,