Skip to main content

There is no such account in our database or the ac

More
10 years 4 months ago #239952 by andresito2388
Hello,
i have an error on my website to activate an user by link at the email:

There is no such account in our database or the account has already been activated.

Could you help me please??

PD: if you click again the link the account is activated correctly....

Please Log in or Create an account to join the conversation.

More
10 years 4 months ago #239966 by nicolas
Hi,

Please provide a link to the shop so that we can look at the issue.

Please Log in or Create an account to join the conversation.

More
More
10 years 4 months ago #240011 by nicolas
Hi,

I registered on the website but never got the user account notification email. So I couldn't reproduce the issue.
Do you see the email I should have received in the Users>Email history menu ?

Please Log in or Create an account to join the conversation.

More
10 years 4 months ago #240066 by andresito2388
Hello,
I fixed the error...

i am using JOOMDLE and the setting had an error.., something about SSO syncronithation...

Thanks a lot...

Please Log in or Create an account to join the conversation.

Time to create page: 0.179 seconds
Powered by Kunena Forum