Save the Configuration file

Sorry for stupid question:
But with the HikaShop Starter I can not even change and save the global configuration?
When I try to save an error message:

No configuration file found and no installation code available. Exiting ...

Hi,

That error doesn't come from HikaShop.
Searching on Google about that error message, it appears that this error is displayed by Joomla when it can't find the configuration.php file at the root of the website with all the settings of the Joomla website:
forum.joomla.org/viewtopic.php?t=265091

Thank you for the reply
I read the discussion you suggested to me

If I save a Joomla 3.7.1 configuration works correctly
If I save a HikaShop configuration I get an error

two questions:
1) What should be the HikaShop's configuration.php file absolute url ?
2) Can I have a basic copy of HikaShop Configuration.php file ?

Hi,

1. HikaShop has no configuration file. All the HikaShop settings are stored in the database in the table hikashop_config.
2. Such file doesn't exist so I can't give that.
I don't know why Joomla would display the error when you save HikaShop configuration and not when you save Joomla configuration, but the fact remains that the problem is with the Joomla configuration.php file. It should normally be in the root of your website and is created by the Joomla installer interface. The default file should be configuration.php-dist that Joomal renames to configuration.php and modify with your settings.

I might try to uninstall and then install it again
Is there a sliding procedure on how to do it?
I saw an uninstall.hikashop.php file in the .zip file

Hello,

Please read Joomla documentation if you want to perform an uninstallation.

Afterwards, please understand that there is configuration file in HikaShop ; the error message you have is not related to HikaShop.
Thank you for your understanding.

Regards,

Does not work
I also tried uninstalling and installing again ...

Saving a product works properly
Saving the configuration does not work properly

It would depend on the fact that the installation resides in a subdirectory es:
www.mysite.com/mydirectory/
Can it depend on this?

Hi,

No, HikaShop configuration saves fine regardless of that.
As we keep saying, the error doesn't come from HikaShop but from something else on your website/web server so reinstalling HikaShop won't help.
I suppose that it might be linked to a security system like suhosin or mod_security. So if you have them on your server, try deactivating them and see if that help. If so, then there is some setting to change in them as they must find a false security issue when saving due to the amount of settings in the HikaShop configuration.

Looking for the problem
I saw that action form of the product's and action form of configuration have different url
This can mean something?

Hi,

I don't think so but it worth trying.
Edit the file administrator/components/com_hikashop/views/config/tmpl/config.php and change the code:
index.php?option=<?php echo HIKASHOP_COMPONENT ?>&amp;ctrl=config
to:
<?php echo hikashop_completeLink('config'); ?>

That should give a similar URL for the form.

You are right
That's not the problem
I also noticed another strange thing about server behavior
Tomorrow I try to contact the provider's assistance

I keep you updated on how I try to solve it
thank you

Solved
The provider has put in the white list the Mod_Sec rule
Now works perfectly
Long life at HikaShop