Transferring accounts

Hi there,

As a website developer, I have several client subscriptions on my Hikashop account. I am now closing that business and passing the clients over to a different company. Is it possible for me to transfer my old clients' subscriptions over to the new contact (an existing Hikashop user) so that they can continue to benefit from renewal discounts?

If it is possible, please could you tell me what information you need and how we go about it?

Many thanks
Leila

Hi,

Sure.
Please go through our contact form for this:
www.hikashop.com/support/contact-us.html
Please use the email address of your account and provide the username or email address of the other user accounts.
Also, make sure you tell us which subscription is for which user account.

Thank you! That's really helpful, I will contact you using the form.