Vendor Votes are not registered

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9 years 2 months ago #191304

-- HikaShop version -- : 2.3.5
-- HikaMarket version -- : 1.6.0
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.5.17
-- Browser(s) name and version -- : Chrome 40.0.2214.111
-- Error-message(debug-mod must be tuned on) -- : To validate your vote, please enter a comment

I am testing to vote for one of my vendors:

1- I have a menu item to list all vendors.
2- Select on vendor (go to vendor page).
3- Vote for that vendor.

however it keeps on asking me to add the comments first. BUT, there is no field for the comments to add.

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9 years 2 months ago #191317

Hi,

What is your Hikashop configuration for the votes ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 2 months ago #191662

For the Hikashop it is as the following:

Vote & Comment

Display vote and/or comment in product pages: (Yes).
Choose which module you want to enable: (Vote & Comment Connected).

however if I add this it will show duplicate voting for vendors, (First is the vendor voting, Second is the product voting)
and the main problem persist.

Please check this image:

Attachments:

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9 years 2 months ago #191761

Hi,

Like asked in my previous message, would it be possible to have a screenshot of your HikaShop vote configuration ?
HikaShop > Configuration > Features > Vote & Comment

Thanks


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 2 months ago #191779
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9 years 2 months ago #191784

Hi,

You can change your HikaShop vote configuration in order to not have the vote & comment connected.
The issue you got in the vendor page will be also in the product page ; because the two elements are using the same vote views.

The other solution will be to modify the "vote | mini" view in order to not let the user be able to vote in that part (when the option is activated).
Thanks to that, the user will just see the vote score and will vote&comment in the dedicated part.
I'll prepare some modifications in HikaShop for the next release.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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