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Email not send to Vendor on Order Confirmation
10 years 2 weeks ago #252678
by Dibben
Email not send to Vendor on Order Confirmation was created by Dibben
-- HikaShop version -- : 2.6.4
-- HikaMarket version -- : 1.7.2
-- Joomla version -- : 3.5.1
-- PHP version -- : 5.5.38
When order is confirmed buyer receives an email with order detail but vendor does not receive any email from my site. Althogh he is notified by paypal for payment.
I have Order status notification published under System > Emails. Also Paypal Verified status is Confirmed and Order notification status filter is set to confirmed.
Please provide the soultion asap.
Thanks
-- HikaMarket version -- : 1.7.2
-- Joomla version -- : 3.5.1
-- PHP version -- : 5.5.38
When order is confirmed buyer receives an email with order detail but vendor does not receive any email from my site. Althogh he is notified by paypal for payment.
I have Order status notification published under System > Emails. Also Paypal Verified status is Confirmed and Order notification status filter is set to confirmed.
Please provide the soultion asap.
Thanks
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10 years 2 weeks ago #252682
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Email not send to Vendor on Order Confirmation
Hi,
See "Order notification status filter" setting in the HikaMarket configuration :
www.hikashop.com/support/documentation/1...ml#config_main_email
Regards,
See "Order notification status filter" setting in the HikaMarket configuration :
www.hikashop.com/support/documentation/1...ml#config_main_email
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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10 years 2 weeks ago - 10 years 2 weeks ago #252719
by Dibben
Replied by Dibben on topic Email not send to Vendor on Order Confirmation
I have already added confirmed in Order notification status filte. See
prnt.sc/cvo1fn
Last edit: 10 years 2 weeks ago by Dibben.
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10 years 2 weeks ago #252739
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Email not send to Vendor on Order Confirmation
Hi,
The vendor cannot be notify by paypal for the payment, only the store owner is notify (by HikaShop).
Regards,
Are you sure you are talking about HikaMarket ?but vendor does not receive any email from my site. Althogh he is notified by paypal for payment.
The vendor cannot be notify by paypal for the payment, only the store owner is notify (by HikaShop).
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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10 years 2 weeks ago #253012
by Dibben
Replied by Dibben on topic Email not send to Vendor on Order Confirmation
Yes it is Hikamarket.. Actually i use split payment and vendor gets notified by paypal when payment is received.
I want order detail email to be sent from my site on confirmation.
I want order detail email to be sent from my site on confirmation.
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10 years 2 weeks ago #253034
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Email not send to Vendor on Order Confirmation
Hi,
To whom ?
Please be precise ; it is currently not possible to understand what you want to do exactly.
Regards,
To whom ?
Please be precise ; it is currently not possible to understand what you want to do exactly.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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10 years 2 weeks ago #253153
by Dibben
Replied by Dibben on topic Email not send to Vendor on Order Confirmation
I simply want an email to vendor when order is confirmed. As per documentation i have added 'Confirmed' in Order notification status filter but vendor does not receive any email. See [
prnt.sc/cvo1fn
]
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10 years 2 weeks ago #253168
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Email not send to Vendor on Order Confirmation
Hi,
Okay.
Can you please try to re-download HikaMarket 1.7.2 in order to have the latest patches ?
Regards,
Okay.
Can you please try to re-download HikaMarket 1.7.2 in order to have the latest patches ?
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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