- Posts: 7
- Thank you received: 0
No shipping method found - even though shipping methods setup
5 years 6 months ago #330264
by ebollman
-- HikaShop version -- : 4.3.0
-- HikaMarket version -- : 3.1.0
-- Joomla version -- : 3.9.20
-- PHP version -- : 7.2.34
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : No shipping method found
Hello, I am running hikashop with hikamarket to create a multi store for vendors of classic car parts. I have shipping methods setup and I have assigned the shipping method to the vendor ("Mustang Masters") yet at checkout it still says no shipping methods. Please help!
-- HikaMarket version -- : 3.1.0
-- Joomla version -- : 3.9.20
-- PHP version -- : 7.2.34
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : No shipping method found
Hello, I am running hikashop with hikamarket to create a multi store for vendors of classic car parts. I have shipping methods setup and I have assigned the shipping method to the vendor ("Mustang Masters") yet at checkout it still says no shipping methods. Please help!
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5 years 6 months ago #330317
by Mohamed Thelji
Replied by Mohamed Thelji on topic No shipping method found - even though shipping methods setup
Hello,
Following each step of the "Shipping methods" section of our FAQ will probably help you :
www.hikashop.com/support/faq.html
Kind regards,
Mohamed.
Following each step of the "Shipping methods" section of our FAQ will probably help you :
www.hikashop.com/support/faq.html
Kind regards,
Mohamed.
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5 years 6 months ago #330481
by ebollman
Replied by ebollman on topic No shipping method found - even though shipping methods setup
Hello
I have gone through your documentation and have confirmed that the system configuration meets the criteria mapped out. Please advise as to my next steps to have this issue resolved.
Please note:This system was able to process shopping carts and complete sales orders in the past. At that point in time only "United States Postal Service (Copy)" had been implemented which since then stopped working.
Attached is a document reflect the current configuration for those items mentioned in your documentation.
Thanks for your assistance,
Ed
I have gone through your documentation and have confirmed that the system configuration meets the criteria mapped out. Please advise as to my next steps to have this issue resolved.
Please note:This system was able to process shopping carts and complete sales orders in the past. At that point in time only "United States Postal Service (Copy)" had been implemented which since then stopped working.
Attached is a document reflect the current configuration for those items mentioned in your documentation.
Thanks for your assistance,
Ed
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5 years 6 months ago #330484
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Replied by Jerome on topic No shipping method found - even though shipping methods setup
Hello,
Does your issue only for the products of your vendors ?
Regards,
PS : Please note that your HikaShop and HIkaMarket licences have expired.
In order to receive updates and services (such as the support), an active licence is required.
Does your issue only for the products of your vendors ?
Regards,
PS : Please note that your HikaShop and HIkaMarket licences have expired.
In order to receive updates and services (such as the support), an active licence is required.
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Please Log in or Create an account to join the conversation.
5 years 6 months ago #330723
by ebollman
Replied by ebollman on topic No shipping method found - even though shipping methods setup
Hello and thank you for your response. The documentation you sent me was helpful and as a result I was able to determine that the problem was caused by the "Work group" field within the target Shipping method was populated with a user group that was not applied to the user that was trying to process the shopping cart. By making the value null the shipping method worked properly.
Thank you for your support.
Ed
Thank you for your support.
Ed
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