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Buyer email notification

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11 years 1 month ago #214834 by DavidThor
-- HikaShop version -- : 2.5.0
-- HikaMarket version -- : 1.6.5
-- Joomla version -- : 3.4.4

Hi,

I know we've talked abut this before, but can find/remember the solution.

I have a set-up with one vendor in cart. When the vendor updates an order from 'created' to 'confirmed' in the front-end, no mail notification is set to the customer.Is there a way/setting to make sure the customer gets notified (along with the PDF invoice)?

Thanks,
David

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11 years 1 month ago #214836 by Jerome
Replied by Jerome on topic Buyer email notification
Hi,

In your HikaShop backend, does the main order is also "confirmed" ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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11 years 1 month ago #214845 by DavidThor
Replied by DavidThor on topic Buyer email notification
Hi,

Yes, both orders are set to 'confirmed'.

//David

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11 years 1 month ago #214846 by Jerome
Replied by Jerome on topic Buyer email notification
Hi,

Okay ; so you can activate the option "send_mail_subsale_update_main" in your HikaMarket configuration.
In HikaMarket 1.6.5 ; that option is hidden but it will be available in the next release (but I still need a good label for that setting).
For the moment, the best is to add that setting directly in your database.
Code:
INSERT INTO #__hikamarket_config (config_namekey, config_value, config_default) VALUES ('send_mail_subsale_update_main', 1, 0);
(where you have to replace "#_" with your database prefix.. Like "jos_hikamarket_config")

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
The following user(s) said Thank You: DavidThor

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11 years 1 month ago #214848 by DavidThor
Replied by DavidThor on topic Buyer email notification
Perfect! Works like a charm!

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