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Buyer email notification
11 years 4 days ago #214834
by DavidThor
Buyer email notification was created by DavidThor
-- HikaShop version -- : 2.5.0
-- HikaMarket version -- : 1.6.5
-- Joomla version -- : 3.4.4
Hi,
I know we've talked abut this before, but can find/remember the solution.
I have a set-up with one vendor in cart. When the vendor updates an order from 'created' to 'confirmed' in the front-end, no mail notification is set to the customer.Is there a way/setting to make sure the customer gets notified (along with the PDF invoice)?
Thanks,
David
-- HikaMarket version -- : 1.6.5
-- Joomla version -- : 3.4.4
Hi,
I know we've talked abut this before, but can find/remember the solution.
I have a set-up with one vendor in cart. When the vendor updates an order from 'created' to 'confirmed' in the front-end, no mail notification is set to the customer.Is there a way/setting to make sure the customer gets notified (along with the PDF invoice)?
Thanks,
David
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11 years 4 days ago #214836
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Replied by Jerome on topic Buyer email notification
Hi,
In your HikaShop backend, does the main order is also "confirmed" ?
Regards,
In your HikaShop backend, does the main order is also "confirmed" ?
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Please Log in or Create an account to join the conversation.
11 years 4 days ago #214845
by DavidThor
Replied by DavidThor on topic Buyer email notification
Hi,
Yes, both orders are set to 'confirmed'.
//David
Yes, both orders are set to 'confirmed'.
//David
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11 years 4 days ago #214846
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Replied by Jerome on topic Buyer email notification
Hi,
Okay ; so you can activate the option "send_mail_subsale_update_main" in your HikaMarket configuration.
In HikaMarket 1.6.5 ; that option is hidden but it will be available in the next release (but I still need a good label for that setting).
For the moment, the best is to add that setting directly in your database.
(where you have to replace "#_" with your database prefix.. Like "jos_hikamarket_config")
Regards,
Okay ; so you can activate the option "send_mail_subsale_update_main" in your HikaMarket configuration.
In HikaMarket 1.6.5 ; that option is hidden but it will be available in the next release (but I still need a good label for that setting).
For the moment, the best is to add that setting directly in your database.
Code:
INSERT INTO #__hikamarket_config (config_namekey, config_value, config_default) VALUES ('send_mail_subsale_update_main', 1, 0);
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: DavidThor
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11 years 4 days ago #214848
by DavidThor
Replied by DavidThor on topic Buyer email notification
Perfect! Works like a charm!
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