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11 years 4 days ago #214834 by DavidThor
-- HikaShop version -- : 2.5.0
-- HikaMarket version -- : 1.6.5
-- Joomla version -- : 3.4.4

Hi,

I know we've talked abut this before, but can find/remember the solution.

I have a set-up with one vendor in cart. When the vendor updates an order from 'created' to 'confirmed' in the front-end, no mail notification is set to the customer.Is there a way/setting to make sure the customer gets notified (along with the PDF invoice)?

Thanks,
David

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11 years 4 days ago #214836 by Jerome
Replied by Jerome on topic Buyer email notification
Hi,

In your HikaShop backend, does the main order is also "confirmed" ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 4 days ago #214845 by DavidThor
Replied by DavidThor on topic Buyer email notification
Hi,

Yes, both orders are set to 'confirmed'.

//David

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11 years 4 days ago #214846 by Jerome
Replied by Jerome on topic Buyer email notification
Hi,

Okay ; so you can activate the option "send_mail_subsale_update_main" in your HikaMarket configuration.
In HikaMarket 1.6.5 ; that option is hidden but it will be available in the next release (but I still need a good label for that setting).
For the moment, the best is to add that setting directly in your database.
Code:
INSERT INTO #__hikamarket_config (config_namekey, config_value, config_default) VALUES ('send_mail_subsale_update_main', 1, 0);
(where you have to replace "#_" with your database prefix.. Like "jos_hikamarket_config")

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: DavidThor

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11 years 4 days ago #214848 by DavidThor
Replied by DavidThor on topic Buyer email notification
Perfect! Works like a charm!

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