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Buyer email notification
11 years 1 month ago #214834
by DavidThor
Buyer email notification was created by DavidThor
-- HikaShop version -- : 2.5.0
-- HikaMarket version -- : 1.6.5
-- Joomla version -- : 3.4.4
Hi,
I know we've talked abut this before, but can find/remember the solution.
I have a set-up with one vendor in cart. When the vendor updates an order from 'created' to 'confirmed' in the front-end, no mail notification is set to the customer.Is there a way/setting to make sure the customer gets notified (along with the PDF invoice)?
Thanks,
David
-- HikaMarket version -- : 1.6.5
-- Joomla version -- : 3.4.4
Hi,
I know we've talked abut this before, but can find/remember the solution.
I have a set-up with one vendor in cart. When the vendor updates an order from 'created' to 'confirmed' in the front-end, no mail notification is set to the customer.Is there a way/setting to make sure the customer gets notified (along with the PDF invoice)?
Thanks,
David
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11 years 1 month ago #214836
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Buyer email notification
Hi,
In your HikaShop backend, does the main order is also "confirmed" ?
Regards,
In your HikaShop backend, does the main order is also "confirmed" ?
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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11 years 1 month ago #214845
by DavidThor
Replied by DavidThor on topic Buyer email notification
Hi,
Yes, both orders are set to 'confirmed'.
//David
Yes, both orders are set to 'confirmed'.
//David
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11 years 1 month ago #214846
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Buyer email notification
Hi,
Okay ; so you can activate the option "send_mail_subsale_update_main" in your HikaMarket configuration.
In HikaMarket 1.6.5 ; that option is hidden but it will be available in the next release (but I still need a good label for that setting).
For the moment, the best is to add that setting directly in your database.
(where you have to replace "#_" with your database prefix.. Like "jos_hikamarket_config")
Regards,
Okay ; so you can activate the option "send_mail_subsale_update_main" in your HikaMarket configuration.
In HikaMarket 1.6.5 ; that option is hidden but it will be available in the next release (but I still need a good label for that setting).
For the moment, the best is to add that setting directly in your database.
Code:
INSERT INTO #__hikamarket_config (config_namekey, config_value, config_default) VALUES ('send_mail_subsale_update_main', 1, 0);
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
The following user(s) said Thank You: DavidThor
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11 years 1 month ago #214848
by DavidThor
Replied by DavidThor on topic Buyer email notification
Perfect! Works like a charm!
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