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Sending automatic mails when changing the order status on vendor frontend
- PeterChain
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8 years 10 months ago #282933
by PeterChain
-- HikaShop version -- : 3.2.1
Hi,
I have been searching for the possibility of Hikamarket (vendor administration frontend) to send an e-mail to the customer when an order status is changed.
For example, if the order changes his status from "Created" to "Processing", I want my customer to know it.
For that reason, I want an automatic process to send an e-mail each time a vendor changes the status of a order status.
There's some way to do it?
Thanks in advance,
--
Hi,
I have been searching for the possibility of Hikamarket (vendor administration frontend) to send an e-mail to the customer when an order status is changed.
For example, if the order changes his status from "Created" to "Processing", I want my customer to know it.
For that reason, I want an automatic process to send an e-mail each time a vendor changes the status of a order status.
There's some way to do it?
Thanks in advance,
--
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8 years 10 months ago #282942
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Replied by Jerome on topic Sending automatic mails when changing the order status on vendor frontend
Hello,
It is fully automatic in HikaMarket.
Because you have the "main order" and "sub orders", when a vendor edit an order you can't know if the "main order" will be modified too (because all status need to be the same).
That's why HikaMarket decide to notify the customer depending how the main order is modified.
And regarding the "main order" modification, the checkbox haven't be migrate from the old interface to the new interface which was made for the vendors at the base. It will be fix in the future release.
Regards,
It is fully automatic in HikaMarket.
Because you have the "main order" and "sub orders", when a vendor edit an order you can't know if the "main order" will be modified too (because all status need to be the same).
That's why HikaMarket decide to notify the customer depending how the main order is modified.
And regarding the "main order" modification, the checkbox haven't be migrate from the old interface to the new interface which was made for the vendors at the base. It will be fix in the future release.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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8 years 10 months ago #283064
by PeterChain
Replied by PeterChain on topic Sending automatic mails when changing the order status on vendor frontend
Thanks,
We'll wait then.
--
Victor
We'll wait then.
--
Victor
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