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Installation issue

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13 years 2 months ago #116726 by newcustomer
Hi

I simply went to the extension manager to install the hiskashop component and once you have clicked install it starts the timer but then times out and nothing happens. No error message or anything. I already have virtuemart installed, could this be why there is a problem?

Thanks

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13 years 2 months ago #116745 by Jerome
Replied by Jerome on topic Installation issue
Hi,

HikaShop does not have any conflict with Virtuemart (or other Joomla extension).
www.hikashop.com/support/support/documen...-install.html#errors

If you have a timeout, the best is to use the install by FTP.
HikaShop is now a "big" package so we are using "tar.gz" compression in order to have a smaller package.
Tar.gz takes more time for file extraction than zip, so you can try the zip package but a lot of server have a upload limitation to 2MB, so in this case, the FTP install is recommended.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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13 years 2 months ago #116750 by Mohamed Thelji
Replied by Mohamed Thelji on topic Installation issue
Here is the documentation about FTP installation :).

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