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Shipping and Billing Address Different

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13 years 1 month ago #121408 by anlicor
Shipping and Billing Address Different was created by anlicor
Does HikaShop currently handle a situation where the billing and shipping address are different?

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13 years 1 month ago #121433 by Jerome
Replied by Jerome on topic Shipping and Billing Address Different
Sure
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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13 years 1 month ago #121439 by anlicor
Replied by anlicor on topic Shipping and Billing Address Different
In the registration form I only see Address Information.
On the checkout Page I see billing address.
Where do create and edit a shipping address?

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13 years 1 month ago #121447 by Lutz
Replied by Lutz on topic Shipping and Billing Address Different
Hi,
I want to add a comment.
I also see only the BILLING address in the checkout.
Wouldn't it be better to have the SHIPPING address in the checkout, when the shipping and billing address are the same?

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13 years 1 month ago #121448 by anlicor
Replied by anlicor on topic Shipping and Billing Address Different
administrator -> hikashop -> settings -> Shipping & Payment
Auto select default shipping and payment methods = Yes

administrator -> hikashop -> Shipping Methods
Configure and Publish One

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13 years 1 month ago #121452 by Lutz
Replied by Lutz on topic Shipping and Billing Address Different
thank you anlicor for the fast answer,
it's done, but no change

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13 years 4 weeks ago #121494 by Jerome
Replied by Jerome on topic Shipping and Billing Address Different
Hi,

When you are in the checkout, you see the billing address.
Under the "shipping address" there is a checkbox, which I guess, should be checked.
This checkbox say that the shipping address is the same than the billing address.
Just uncheck it and you will be able to select a different shipping address, create a new address etc.

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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13 years 4 weeks ago #121515 by anlicor
Replied by anlicor on topic Shipping and Billing Address Different
Hi Jerome,

His problem is that he doesn't see any mention of the shipping address at the checkout stage. I had the same problem till I played around with the configuration.

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13 years 4 weeks ago #121555 by Lutz
Replied by Lutz on topic Shipping and Billing Address Different
Hi Jerome,
i don't know what you mean.
This is what I see in the checkout. See the picture enclosed.

I can create a lot of addresses, but how can I select one as the shipping and the other as the billing address?

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13 years 4 weeks ago #121560 by anlicor
Replied by anlicor on topic Shipping and Billing Address Different
Lutz
Fiddle around with the HikaShop settings until the shipping address shows up becomes available.
I understand that there is no default shipping method and that's why you don't see the shipping address. Yes I know its not user friendly but this is an issue you can solve.

1) Is a shipping method published and available?
2) administrator -> hikashop -> settings -> Shipping & Payment
Auto select default shipping and payment methods = Yes

These are what I had to change to get the shipping address to show up.

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13 years 4 weeks ago #121568 by Lutz
Replied by Lutz on topic Shipping and Billing Address Different
Hi anlicor,
I think I have done everything as you has written.
See the enclosed screenshots.

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13 years 4 weeks ago #121581 by Lutz
Replied by Lutz on topic Shipping and Billing Address Different
Hi anlicor, hi Jerome,

it works !!!
I had to set YES also the Option: Force shipping regardless of weight.

Thank you for your help!

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13 years 4 weeks ago #121582 by Lutz
Replied by Lutz on topic Shipping and Billing Address Different
But Jerome,
isn't it possible to set the Shipping address as the "standard" and to show the billing address only if its different from the shipping address.
I'm sure that nearly all customers have only one address : the shipping address

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13 years 4 weeks ago #121597 by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping and Billing Address Different
Hi,

You probably didn't had any shipping address because every products that were in your cart were virtual (without weight or dimension), so you should just put a weight and a dimension to your products, then the shipping address will always show with the good shipping method.
The following user(s) said Thank You: Lutz

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