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Shipping method cant be selected anymore

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13 years 4 weeks ago #121591 by alexxmm
We updated our Hikashop version last week. It worked well until this morning when we received messages that it is not possible to complete the order. When we checked the order process by ourselves we found out that it is not possible to select the shipping method anymore. After selecting the payment method the system goes back to the address instead of moving forward to the shipping. Are there any problems with the system or does anybody have the same issue?

Thanks for your help,
Alex

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13 years 4 weeks ago #121595 by Jerome
Hi,

Is it possible to have a link to your HikaShop store in order to check it directly ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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13 years 4 weeks ago #121599 by alexxmm

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13 years 4 weeks ago #121610 by Mohamed Thelji
Hi,
1. Did you done some modifications through the "shipping" file of the "checkout" view of your front-end template via "Hikashop->Display->Views" ?
2. Can you download the last version of Hikashop through our website and install it again ?
Thank you :).

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13 years 4 weeks ago #121628 by alexxmm
No we didnt do any modifications it worked quite good until this morning.

We will try to reinstall the latest version of hikashop.

But you were able to do some orders. How did you do it?

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13 years 4 weeks ago #121659 by Mohamed Thelji
I've done it by checking the terms and conditions before selecting the shipping method :).

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