- Posts: 22
- Thank you received: 1
Shipping method cant be selected anymore
13 years 4 weeks ago #121591
by alexxmm
Shipping method cant be selected anymore was created by alexxmm
We updated our Hikashop version last week. It worked well until this morning when we received messages that it is not possible to complete the order. When we checked the order process by ourselves we found out that it is not possible to select the shipping method anymore. After selecting the payment method the system goes back to the address instead of moving forward to the shipping. Are there any problems with the system or does anybody have the same issue?
Thanks for your help,
Alex
Thanks for your help,
Alex
Please Log in or Create an account to join the conversation.
13 years 4 weeks ago #121595
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Shipping method cant be selected anymore
Hi,
Is it possible to have a link to your HikaShop store in order to check it directly ?
Regards,
Is it possible to have a link to your HikaShop store in order to check it directly ?
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Please Log in or Create an account to join the conversation.
13 years 4 weeks ago #121599
by alexxmm
Replied by alexxmm on topic Shipping method cant be selected anymore
Please Log in or Create an account to join the conversation.
Less
More
- Posts: 12953
- Thank you received: 1778
13 years 4 weeks ago #121610
by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping method cant be selected anymore
Hi,
1. Did you done some modifications through the "shipping" file of the "checkout" view of your front-end template via "Hikashop->Display->Views" ?
2. Can you download the last version of Hikashop through our website and install it again ?
Thank you
.
1. Did you done some modifications through the "shipping" file of the "checkout" view of your front-end template via "Hikashop->Display->Views" ?
2. Can you download the last version of Hikashop through our website and install it again ?
Thank you
Please Log in or Create an account to join the conversation.
13 years 4 weeks ago #121628
by alexxmm
Replied by alexxmm on topic Shipping method cant be selected anymore
No we didnt do any modifications it worked quite good until this morning.
We will try to reinstall the latest version of hikashop.
But you were able to do some orders. How did you do it?
We will try to reinstall the latest version of hikashop.
But you were able to do some orders. How did you do it?
Please Log in or Create an account to join the conversation.
Less
More
- Posts: 12953
- Thank you received: 1778
13 years 4 weeks ago #121659
by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping method cant be selected anymore
I've done it by checking the terms and conditions before selecting the shipping method
.
Please Log in or Create an account to join the conversation.
Time to create page: 0.257 seconds