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Installing HikaShop - Error Archive does not exist
13 years 3 weeks ago #122391
by cvlizard
Installing HikaShop - Error Archive does not exist was created by cvlizard
I have bought the business edition, downloaded and then attempted to upload and install the hikashop to my site
www.thecvwritingcompany.com
however when ever I try to install it I get this message :( Please help
Error
Archive does not exist
Warning
JFolder: :files: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66
JFolder: :folder: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66
JFolder: :files: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66
JInstaller: :Install: Cannot find Joomla XML setup file
Error
Archive does not exist
Warning
JFolder: :files: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66
JFolder: :folder: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66
JFolder: :files: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66
JInstaller: :Install: Cannot find Joomla XML setup file
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13 years 3 weeks ago - 13 years 3 weeks ago #122394
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Installing HikaShop - Error Archive does not exist
Hi,
There are three main possibilities:
- You are using the zip file but you have an upload limitation on your server which is set to 2MB
- You are using the tar.gz file but unfortunately your server does not handle this archive type.
- You have a write permission error.
At this moment you can try the other archive type (that you can download in the "your subscription" page).
You can also you the installation by FTP as describe in our documentation.
www.hikashop.com/support/documentation/5...-install.html#errors
Regards,
There are three main possibilities:
- You are using the zip file but you have an upload limitation on your server which is set to 2MB
- You are using the tar.gz file but unfortunately your server does not handle this archive type.
- You have a write permission error.
At this moment you can try the other archive type (that you can download in the "your subscription" page).
You can also you the installation by FTP as describe in our documentation.
www.hikashop.com/support/documentation/5...-install.html#errors
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Last edit: 13 years 3 weeks ago by Jerome.
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13 years 3 weeks ago #122435
by cvlizard
Replied by cvlizard on topic Installing HikaShop - Error Archive does not exist
I have used FTP to put the file in /tmp/hika however when I try to install from directory i get this message?
Error
Please enter a package directory
Pls Advise
Error
Please enter a package directory
Pls Advise
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13 years 3 weeks ago #122440
by nicolas
Replied by nicolas on topic Installing HikaShop - Error Archive does not exist
It means that the folder path that you entered in the directory field of the installer is not correct. Please make sure that you enter the full absolute path of the folder where you uploaded the files of the package and it will work.
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