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checkout flow

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13 years 2 weeks ago #123475 by ugimonster
checkout flow was created by ugimonster
-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : x.x.x
-- Joomla version -- : x.x
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hello,

Could you help me with this...
when a client makes an order and is turned to checkout flow , after seeying the cart of the products hes about to purchase,hits next and is taken to the payment method and terms and conditions,hits next and is taken to the registration and adress form, fills in and hits next ans is taken directly to paypall. Where is the shipping proceedure gone? wy he cant see the final confirmation page with his adress and shipping methode?

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13 years 2 weeks ago #123484 by Jerome
Replied by Jerome on topic checkout flow
Hi,

www.hikashop.com/support/documentation/5...ml#checkout_shipping
See option: Force shipping regardless of weight

Please check that there is the "shipping" step in your checkout workflow.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
The following user(s) said Thank You: ugimonster

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13 years 2 weeks ago #123492 by ugimonster
Replied by ugimonster on topic checkout flow
There is but it still doesn't show

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13 years 2 weeks ago #123494 by Jerome
Replied by Jerome on topic checkout flow
Hi,

So we will need screenshot of your HikaShop checkout workflow configuration and your "shipping" configuration.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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