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Error when trying to delete a product

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12 years 11 months ago #130029 by nolanf76
When trying to delete a product in Hikashop I am receiving the following error:

1146 Table 'mancadr_jmln1.jml_hikashop_massaction' doesn't exist SQL=SELECT * FROM jml_hikashop_massaction WHERE massaction_published=1 && massaction_triggers!=''

I have quite a few websites that I use Hiksahop in but I have never come across this error.

Can anyone help?

Thanks

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12 years 11 months ago #130044 by nolanf76
UPDATE - This error is happening even if I try to amend the product - for example the amount of stock.

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12 years 11 months ago #130081 by Xavier
Hi,

The problem seems to come from the Joomla Multi Site component.
What is the prefix of your tables ? jml ?

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12 years 11 months ago #130115 by nolanf76
Hi Xavier,

Where do I find the table prefix? Everything has been okay with the products until yesterday - I've never had a problem updating or deleting before.

Thanks

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12 years 11 months ago #130166 by Xavier
Hi,

From where are you deleting the product ? From the menu Products ? Or from the mass actions ?
If it's from the mass actions, or if you have a mass action with a trigger called when deleting a product thanks to give us a screenshot of that mass action configuration.

If you are not deleting through the mass actions, thanks to try to disable the plugin massaction product.
The following user(s) said Thank You: nolanf76

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12 years 11 months ago #130180 by nolanf76
Thank you Xavier - disabling the massaction plug in has solved the problem.

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