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Can't update to v2.2.3

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12 years 9 months ago #136755 by SvartDrake
-- url of the page with the problem -- : www.worldfish.pt
-- HikaShop version -- : 2.2.2
-- Joomla version -- : 3.2
-- PHP version -- : 5.4.22

Hi,
I can't update hikashop 2.2.2 to 2.2.3. I downloaded it, and then instaled.
It stays about 2 minutes instaling and then goes to the page www.worldfish.pt/administrator/index.php...staller&view=install but all blank. Just white. (the favicon is the same as the front end, not the joomla favicon).

I tried from the "Instal from web" and tried from the download. It does allways the same.

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12 years 9 months ago #136786 by nicolas
Replied by nicolas on topic Can't update to v2.2.3
Hi,

Turn on the error reporting option of the joomla configuration and try again. That will display an error message telling you what's the problem.

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12 years 9 months ago #136819 by bmeier
Replied by bmeier on topic Can't update to v2.2.3
I discover exactely the same problem!
It is a live site and therefore I will just install the backup with the version 2.2.2.

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12 years 9 months ago #136820 by Xavier
Replied by Xavier on topic Can't update to v2.2.3
Hi,

And have you tried to display the error message as Nicolas asked ?

Turn on the error reporting option of the joomla configuration and try again. That will display an error message telling you what's the problem.

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12 years 9 months ago #136829 by SvartDrake
Replied by SvartDrake on topic Can't update to v2.2.3
nope.. it's in debug mode and it does the same. there is no user logged, I believe the folders permissions is correct.

it looks like a time out. it's always the same time waiting.

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12 years 9 months ago #136831 by Mohamed Thelji
Hi,
Can you turn on the error reporting option of the joomla configuration and try again ? We really need to check the error message telling you what's the problem.

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12 years 9 months ago #137804 by SvartDrake
Replied by SvartDrake on topic Can't update to v2.2.3
I have tried several times and no error report apears.

It's just with hikashop, I can instal other aplications (that are not allready instaled).

Is there other way to instal/upgrade? copy the files and run some scripts in db?...

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12 years 9 months ago #137853 by nicolas
Replied by nicolas on topic Can't update to v2.2.3
It's probably because the Hikashop package is too big for the limitations on your web server.
Do an install via FTP in order to circumvent the limitation and that will work:
www.hikashop.com/support/documentation/5...-to-install.html#ftp
The following user(s) said Thank You: SvartDrake

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12 years 9 months ago #137868 by SvartDrake
Replied by SvartDrake on topic Can't update to v2.2.3
Thank you so much! It worked perfectly!

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