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When go to checkout just get a blank screen

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12 years 8 months ago - 12 years 8 months ago #141949 by Abell
-- url of the page with the problem -- : bbwlingerie.com.au
-- HikaShop version -- : 2.2.3
-- PHP version -- : x.x.x
-- joomla version -- 2.5.8

I have been through all the config but when ever i go to checkout on the main site i just get a blank screen.
The address bar shows
bbwlingerie.com.au/index.php/checkout

anyone give me some help
Last edit: 12 years 8 months ago by Abell.

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12 years 7 months ago #141955 by Jerome
Hi,

We can't access to your website which is protected by user/password.
If you have a complete blank page, please activate the debug mode or change the "error reporting level" to "maximum" in your joomla global configuration.
You will find some explanations in our F.A.Q. too : www.hikashop.com/support/faq.html ( Blank page )

It is also possible that your checkout workflow is uncompleted.
At this moment I will recommend you to post a screenshot of your checkout workflow configuration.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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12 years 7 months ago #142049 by Abell
sorry about that was having a late one trying to get it going. Thanks for the help and here is the error i get

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 122880 bytes) in /home/bbwling2/public_html/administrator/components/com_hikashop/helpers/cart.php on line 141

any help as i am fairly new to this.

FYI sites open now

Cheers
Jamie

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12 years 7 months ago #142050 by nicolas
That's a memory limitation of your hosting company. You need to ask them to increase it and the error will disappear.

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12 years 7 months ago #142574 by Abell
Thanks you

Spoke to my hosting company and got memory fixed
site all good now

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