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When go to checkout just get a blank screen
12 years 8 months ago - 12 years 8 months ago #141949
by Abell
When go to checkout just get a blank screen was created by Abell
-- url of the page with the problem -- :
bbwlingerie.com.au
-- HikaShop version -- : 2.2.3
-- PHP version -- : x.x.x
-- joomla version -- 2.5.8
I have been through all the config but when ever i go to checkout on the main site i just get a blank screen.
The address bar shows
bbwlingerie.com.au/index.php/checkout
anyone give me some help
-- HikaShop version -- : 2.2.3
-- PHP version -- : x.x.x
-- joomla version -- 2.5.8
I have been through all the config but when ever i go to checkout on the main site i just get a blank screen.
The address bar shows
bbwlingerie.com.au/index.php/checkout
anyone give me some help
Last edit: 12 years 8 months ago by Abell.
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12 years 7 months ago #141955
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic When go to checkout just get a blank screen
Hi,
We can't access to your website which is protected by user/password.
If you have a complete blank page, please activate the debug mode or change the "error reporting level" to "maximum" in your joomla global configuration.
You will find some explanations in our F.A.Q. too : www.hikashop.com/support/faq.html ( Blank page )
It is also possible that your checkout workflow is uncompleted.
At this moment I will recommend you to post a screenshot of your checkout workflow configuration.
Regards,
We can't access to your website which is protected by user/password.
If you have a complete blank page, please activate the debug mode or change the "error reporting level" to "maximum" in your joomla global configuration.
You will find some explanations in our F.A.Q. too : www.hikashop.com/support/faq.html ( Blank page )
It is also possible that your checkout workflow is uncompleted.
At this moment I will recommend you to post a screenshot of your checkout workflow configuration.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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12 years 7 months ago #142049
by Abell
Replied by Abell on topic When go to checkout just get a blank screen
sorry about that was having a late one trying to get it going. Thanks for the help and here is the error i get
Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 122880 bytes) in /home/bbwling2/public_html/administrator/components/com_hikashop/helpers/cart.php on line 141
any help as i am fairly new to this.
FYI sites open now
Cheers
Jamie
Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 122880 bytes) in /home/bbwling2/public_html/administrator/components/com_hikashop/helpers/cart.php on line 141
any help as i am fairly new to this.
FYI sites open now
Cheers
Jamie
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12 years 7 months ago #142050
by nicolas
Replied by nicolas on topic When go to checkout just get a blank screen
That's a memory limitation of your hosting company. You need to ask them to increase it and the error will disappear.
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12 years 7 months ago #142574
by Abell
Replied by Abell on topic When go to checkout just get a blank screen
Thanks you
Spoke to my hosting company and got memory fixed
site all good now
Spoke to my hosting company and got memory fixed
site all good now
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