Deleting items from the Cart on the home page

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : x.x.x
-- Joomla version -- : x.x
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hi all,

I'm having a problem deleting items from the cart whilst on the home page. It directs me to this /component/hikashop/product/updatecart/cart_type-cart/cart_product_id-1270/quantity-0/return_url-aHR0cHM6Ly93d3cuZWxldmF0ZXlvdXJzb2xlLmNvLnVrLw==

Any ideas?

Thanks,
Hal

Hello Hal,
If you are using a SEF module / SEF options, can you disable it and try it again ? If it's still not working, can you give us a link to your website so that we can directly test it ?
Thanks.

Hi Mohamed,

Thanks for the reply. I turned off the SEF Module and options. I must say that the website didn't run very well without it! The problem was still there none the less.

I'll send you the website address by private message.

Thanks,
Hal

Hello,

Ok, I just tested it, can you give me a temporary back-end and FTP access so that I can find out from where the problem is really coming from ?
Thanks.

Good Morning,

I have discovered that the problem is that I have removed index.php from all the URL's. If I manually add index.php into the URL to read index.php/component/hikashop/product/updatecart/cart_type-cart/cart_product_id-1270/quantity-0/return_url-aHR0cHM6Ly93d3cuZWxldmF0ZXlvdXJzb2xlLmNvLnVrLw==

It returns to the homepage as normal.

Could you tell me the modification that I will need to make to fix this?

Thanks,
Hal

Update:

If I turn off 'URL re-writing' in global configuration, then deleting products works fine. However, I don't want index.php showing in my URL's...

Thanks,
Hal

Hi,

That could be related on your .htaccess file. Are you using the htaccess file provided with Joomla ?

Hi Xavier,

Thanks for your response. I am currently using the joomla htaccess file, it looks like this.

Thanks,
Hal

##
# @version $Id: htaccess.txt 9100 2007-10-01 22:29:10Z jinx $
# @package Joomla
# @copyright Copyright (C) 2005 Open Source Matters. All rights reserved.
# @license www.gnu.org/copyleft/gpl.html GNU/GPL
# Joomla! is Free Software
##

# Force register_globals OFF
AddType x-mapp-php5 .php

#####################################################
# READ THIS COMPLETELY IF YOU CHOOSE TO USE THIS FILE
#
# The line just below this section: 'Options +FollowSymLinks' may cause problems
# with some server configurations. It is required for use of mod_rewrite, but may already
# be set by your server administrator in a way that dissallows changing it in
# your .htaccess file. If using it causes your server to error out, comment it out (add # to
# beginning of line), reload your site in your browser and test your sef url's. If they work,
# it has been set by your server administrator and you do not need it set here.
#
# Only use one of the two SEF sections that follow. Lines that can be uncommented
# (and thus used) have only one #. Lines with two #'s should not be uncommented
# In the section that you don't use, all lines should start with #
#
#####################################################

## Can be commented out if causes errors, see notes above.
Options +FollowSymLinks

#
# mod_rewrite in use

RewriteEngine On

########## Begin - 301 Redirect
#
RewriteCond %{THE_REQUEST} ^[A-Z]{3,9}\ /([^/]+/)*(index|home)\.html?\ HTTP/
RewriteRule ^(([^/]+/)*)(index|home)\.html?$ www.mydomain.co.uk/$1 [R=301,L]
#
RewriteCond %{THE_REQUEST} !^POST
RewriteCond %{THE_REQUEST} ^[A-Z]{3,9}\ /([^/]+/)*index\.php\ HTTP/
RewriteCond %{SERVER_PORT}>s ^(443>(s)|[0-9]+>s)$
RewriteRule ^(([^/]+/)*)index\.php$ http%2://www.mydomain/$1 [R=301,L]
#
RewriteCond %{HTTP_HOST} !^(www\.mydomain\.co.uk)?$
RewriteRule (.*) www.mydomain.co.uk/$1 [R=301,L]
#
########## End - 301 Redirect


# Uncomment following line if your webserver's URL
# is not directly related to physical file paths.
# Update Your Joomla! Directory (just / for root)

RewriteBase /


########## Begin - Joomla! core SEF Section
#
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} !^/index.php
RewriteCond %{REQUEST_URI} (/|\.php|\.html|\.feed|\.pdf|\.raw|/[^.]*)$ [NC]
RewriteRule (.*) index.php
#
########## End - Joomla! core SEF Section


########## Begin - Rewrite rules to block out some common exploits
## If you experience problems on your site block out the operations listed below
## This attempts to block the most common type of exploit `attempts` to Joomla!
#
# Block out any script trying to set a mosConfig value through the URL
RewriteCond %{QUERY_STRING} mosConfig_[a-zA-Z_]{1,21}(\%3D) [OR]
# Block out any script trying to base64_encode crap to send via URL
RewriteCond %{QUERY_STRING} base64_encode.*\(.*\) [OR]
# Block out any script that includes a <script> tag in URL
RewriteCond %{QUERY_STRING} (\<|%3C).*script.*(\>|%3E) [NC,OR]
# Block out any script trying to set a PHP GLOBALS variable via URL
RewriteCond %{QUERY_STRING} GLOBALS(\[|\%[0-9A-Z]{0,2}) [OR]
# Block out any script trying to modify a _REQUEST variable via URL
RewriteCond %{QUERY_STRING} _REQUEST(\[|\%[0-9A-Z]{0,2})
# Send all blocked request to homepage with 403 Forbidden error!
RewriteRule ^(.*)$ index.php [F,L]
#
########## End - Rewrite rules to block out some common exploits

Hi,

The htaccess looks fine.
Could you please turn on the debug mode and error reporting options of the Joomla configuration and try again ? That should display an error message which will help us understand the situation better to provide you with a solution.

Hi,

This is the only message I get.

Thanks,
Hal

Hi,

With the debug mode enabled and error reporting level set to maximum, when you delete a product from the cart on the home page don't return an error message ?

I can't delete from the cart with the error reporting 'on' as the message pushes the delete icon off the page...

Thanks,
Hal

Hi,

And what is this message, an error one ?
If it is, thanks to give us this displayed message.

Hi Xavier,

Sorry I'll try to be clearer.

With the error reporting on, the text pushes the delete icon off the page. Therefore, I can't force the error.

I'm happy to provide a Login for you to have a look.

Thanks,
Hal

Hi,

With the error reporting on, the text pushes the delete icon off the page

Which text ?

Haha, the text on the screenshot.

Hika_Variant_separator??

Oh, ok, that's because you have enabled the Language debug, thanks to disable it ,and enable only the other one.

Hi Xavier,

There is no error on the blank page... This is the URL it sends me to.

/component/hikashop/product/updatecart/cart_type-cart/cart_product_id-1474/quantity-0/return_url-aHR0cHM6Ly93d3cuZWxldmF0ZXlvdXJzb2xlLmNvLnVrLw==

Thanks,
Hal

Can anyone help further with this issue?

Its still happening.

Thanks,
Hal

Hi,

Changing the line: to: in the file "cart" of the view "product" via the menu Display>Views will fix the problem. I've done it for you on your website as we had the admin access form another issue we dealt with lately, and the fix will be included in next version of HikaShop.