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Can't save configuration

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12 years 3 months ago #162182 by retfor
Hi Hika,

Trying to evaluate Hika, but can't save any changes to Hika configuration; get a 403 Access denied to www.scandinavianrhetoric.eu/administrator/
index.php?option=com_hikashop&ctrl=config

Have reinstalled, changed browser, changed php-version - from 5.5 to 5.3 and 5.4 - cleared cache, etc. No error message, just the 403 on clicking Save on administrator/index.php?option=com_hikashop&ctrl=config. And no changes saved

Fresh install of Joomla 3.3.1 / Hika 2.3.1

Is it the little "<br>" ?? (Where does that come from? - and it's not included in the 403-adress...)

Any clues?

Peter

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12 years 3 months ago #162187 by Jerome
Replied by Jerome on topic Can't save configuration
Hi,

The '<br>' is not normal, please check the HTML generate code of the configuration page in order to see the action in the "<form>" element.
But, the url is hard coded in the HikaShop view, it is strange that a "<br>" is added.
The code in the HikaShop config view :
Code:
<form action="index.php?option=<?php echo HIKASHOP_COMPONENT ?>&amp;ctrl=config" method="post" name="adminForm" id="adminForm">

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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12 years 3 months ago - 12 years 3 months ago #162208 by retfor
Replied by retfor on topic Can't save configuration
Thanks for your reply!

Found the code - but no <br> (or hidden line break or anything). Have replaced the full com_Hikashop in /administrator - but the problem persists. This is quite strange. Is it a database problem?


Peter

PS: Get the same <br> and 403 when trying to save Views: administrator/<br>index.php?option=com_hikashop&ctrl=view
Last edit: 12 years 3 months ago by retfor.

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12 years 3 months ago #162214 by nicolas
Replied by nicolas on topic Can't save configuration
Hi,

I don't think that it has anything to do with the br tag and that the br tag you see is just a display glitch of the error message, but that the real problem is that your server has some kind of security module like mod_security which is configured too strongly and forbid that request because it contains too many fields or something like that.
I would recommend to review the server setup with your hosting company to see if you have mod_security or suexec or something like that configured on your web server and see if there is an option which can be deactivated to avoid that problem.

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12 years 3 months ago #162258 by retfor
Replied by retfor on topic Can't save configuration
I'll check with my provider and let you know. Thanks!

Peter

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