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After Update to 2.3.3, Cannot Change Order Status

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12 years 1 week ago - 12 years 1 week ago #172974 by MSTACE
After Update to 2.3.3, Cannot Change Order Status was created by MSTACE
-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.4
-- PHP version -- : 5.4.26
-- Browser(s) name and version -- : n/a
-- Error-message(debug-mod must be tuned on) -- : None

After Update to 2.3.3, Cannot Change the Order Status.
The pop-up window just gives gibberish instead of usual window.
See screenshot.

All caches have been cleared.

Last edit: 12 years 1 week ago by MSTACE.

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12 years 1 week ago #172976 by Jerome
Replied by Jerome on topic After Update to 2.3.3, Cannot Change Order Status
Hi,

1. See : www.hikashop.com/forum/orders-management...r-update.html#172850
2. Please re-download HikaShop 2.3.3 to get the Joomla 3.3.4 patch.

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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12 years 1 week ago #172982 by MSTACE
Replied by MSTACE on topic After Update to 2.3.3, Cannot Change Order Status
Hi Jerome -

The updated install did NOT fix the issue.

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12 years 1 week ago #172983 by MSTACE
Replied by MSTACE on topic After Update to 2.3.3, Cannot Change Order Status
I did the manual patch as per your post.
That worked fine.

Thanks.

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12 years 1 week ago #172986 by PolishedGeek
Replied by PolishedGeek on topic After Update to 2.3.3, Cannot Change Order Status
So if we download the latest version, it's been patched now to be compatible? Or do we need to still apply the patch manually?
~ Deb Cinkus, CEO

Polished Geek: more with monday․com
eCommerce Business Process Automation Experts

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12 years 1 week ago #172987 by MSTACE
Replied by MSTACE on topic After Update to 2.3.3, Cannot Change Order Status
Downloading the latest version of HikaShop Business did NOT fix the problem for me.
I had to do the patch manually.

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12 years 1 week ago #173024 by nicolas
Replied by nicolas on topic After Update to 2.3.3, Cannot Change Order Status
Hi,

We did update the demo website with the latest build of the 2.3.3 and it works fine there without applying the patch so it means that the patch was correctly added in the latest build of the 2.3.3.
So you probably used the install package from before we added the patch in it.

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10 years 8 months ago #226525 by mardhiah
Replied by mardhiah on topic After Update to 2.3.3, Cannot Change Order Status
Hello!
I have updated hikashop to 2.6.1.
I was unable to change the order status.
Refer to the picture to see what it looks like when i change to any of the statuses.

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10 years 8 months ago #226539 by Jerome
Replied by Jerome on topic After Update to 2.3.3, Cannot Change Order Status
Hi,

You're not in the right topic.

Your issue is related to a Joomla 3.4.4 - 3.4.8 bug.
You should use "vex" popup to fix that issue or patch your Joomla.
www.hikashop.com/support/documentation/3...-hikashop-2-6-1.html

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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10 years 8 months ago #226646 by mardhiah
Replied by mardhiah on topic After Update to 2.3.3, Cannot Change Order Status
Hi. I'm using joomla 2.5.6. Is it still the same problem?

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10 years 8 months ago #226648 by Jerome
Replied by Jerome on topic After Update to 2.3.3, Cannot Change Order Status
Hi,

Please re-download HikaShop 2.6.1 in order to get the patch for Joomla 2.5

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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10 years 8 months ago #226682 by mardhiah
Replied by mardhiah on topic After Update to 2.3.3, Cannot Change Order Status
It will not affect the changes I've made right? I have made many changes in there.

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10 years 8 months ago #226687 by Jerome
Replied by Jerome on topic After Update to 2.3.3, Cannot Change Order Status
Hi,

Please explain the changes you made.
If we don't know what you're talking about, we are not able to give you a useful answer.

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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