Order number missig after upgrade to Falang 1.4.2
11 years 11 months ago - 11 years 11 months ago #173524
by lacasetta
my site with Hikashop
www.lacasettabio.it
Order number missig after upgrade to Falang 1.4.2 was created by lacasetta
-- url of the page with the problem -- :
www.lacasettabio.it
-- HikaShop version -- : 2.3.3
-- Joomla version -- : 2.5.24
Hi,
after i updated to new version 2.3.3 i had a serious issue:
on my back-end order management i have all the orders without the number. That block me to manage them.
Also from front-end order management the "cacel order" button does not work.
Also again at the end of the ceck-out, with paypal payment, the site block it and the client can not go to paypal site.
Please, Help me soon!!
I forgot to tell you that, on the email that the site send there is the order number.
-- HikaShop version -- : 2.3.3
-- Joomla version -- : 2.5.24
Hi,
after i updated to new version 2.3.3 i had a serious issue:
on my back-end order management i have all the orders without the number. That block me to manage them.
Also from front-end order management the "cacel order" button does not work.
Also again at the end of the ceck-out, with paypal payment, the site block it and the client can not go to paypal site.
Please, Help me soon!!
I forgot to tell you that, on the email that the site send there is the order number.
my site with Hikashop
www.lacasettabio.it
Last edit: 11 years 11 months ago by lacasetta.
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11 years 11 months ago #173554
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Replied by Jerome on topic Order number missig after upgrade to 2.3.3 URGENT
Hi,
We are already aware of the problem, there iis already a thread which talk about and we already found the solution.
The problem is coming from : Falang 1.4.2
The problem is that HikaShop call a function "lastInsertId" in order to get the order_id just created in the database but for the unknown reason, the function does not return the inserted id anymore ; due to falang.
Please deactivate the "falang driver" system plugin and it will work again.
For more details, please see with the Falang support.
Regards,
We are already aware of the problem, there iis already a thread which talk about and we already found the solution.
The problem is coming from : Falang 1.4.2
The problem is that HikaShop call a function "lastInsertId" in order to get the order_id just created in the database but for the unknown reason, the function does not return the inserted id anymore ; due to falang.
Please deactivate the "falang driver" system plugin and it will work again.
For more details, please see with the Falang support.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Please Log in or Create an account to join the conversation.
11 years 11 months ago #173678
by lacasetta
my site with Hikashop
www.lacasettabio.it
Replied by lacasetta on topic Order number missig after upgrade to 2.3.3 URGENT
Hi,
yes, you're right; it was Falang. I'm going to write him.
Now, is there a way to put the order numbers on the last orders without numbers?
Thanks
yes, you're right; it was Falang. I'm going to write him.
Now, is there a way to put the order numbers on the last orders without numbers?
Thanks
my site with Hikashop
www.lacasettabio.it
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11 years 11 months ago #173704
by sbouey
Replied by sbouey on topic Order number missig after upgrade to 2.3.3 URGENT
Hi,
I'm stéphane from Falang - Faboba.
You can write me directly with the contact form on faboba.com and ask me the modified file.
I will launch a new version of falang soon.
Stéphane
I'm stéphane from Falang - Faboba.
You can write me directly with the contact form on faboba.com and ask me the modified file.
I will launch a new version of falang soon.
Stéphane
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11 years 11 months ago #173692
by Xavier
Replied by Xavier on topic Order number missig after upgrade to 2.3.3 URGENT
Hi,
Yes you can do that via our mass actions, in the "order" data part you can filter on empty order numbers and in the actions "display the results", then check order_id and order_number columns.
Finally in the displayed table you can directly edit the rows in order to fill them with the desired value.
Yes you can do that via our mass actions, in the "order" data part you can filter on empty order numbers and in the actions "display the results", then check order_id and order_number columns.
Finally in the displayed table you can directly edit the rows in order to fill them with the desired value.
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11 years 11 months ago #173820
by lacasetta
my site with Hikashop
www.lacasettabio.it
Replied by lacasetta on topic Order number missig after upgrade to 2.3.3 URGENT
To Stephane: the modified file seems to work fine.
To Xavier: the massaction fix my issue. I can give the numbers to the orders.
Thank you to you two!!!
To Xavier: the massaction fix my issue. I can give the numbers to the orders.
Thank you to you two!!!
my site with Hikashop
www.lacasettabio.it
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11 years 11 months ago #174355
by sommi
Replied by sommi on topic Order number missig after upgrade to 2.3.3 URGENT
i have the same problem but with the products on my Page.
After installing the new update all my products are lost.
What can I do?
After installing the new update all my products are lost.
What can I do?
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11 years 11 months ago #174358
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Replied by Jerome on topic Order number missig after upgrade to 2.3.3 URGENT
Hi,
Please create a new thread with explanation about your problem and details about your website.
Regards,
Please create a new thread with explanation about your problem and details about your website.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Please Log in or Create an account to join the conversation.
11 years 11 months ago #174419
by lacasetta
my site with Hikashop
www.lacasettabio.it
Replied by lacasetta on topic Order number missig after upgrade to 2.3.3 URGENT
OK, i modified the title to avoid other mistakes
my site with Hikashop
www.lacasettabio.it
The following user(s) said Thank You: Jerome
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