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not update product in cart

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11 years 8 months ago #187550 by pasqualevi
-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.3.3
-- Browser(s) name and version -- : all

Dear,
I have a problem in the process of inclusion of a product in the shopping cart: when I insert a product in the cart , the cart does not update , I have to refresh the page to see the product in the cart.
how can I fix this?
thank you .
regards.

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11 years 8 months ago #187564 by Jerome
Replied by Jerome on topic not update product in cart
Hi,

It will depend on the "Cart" settings in your HikaShop configuration (After a product is added to the cart)
www.hikashop.com/support/support/documen...onfig.html#main_cart
It can also come from the "ajax when possible" setting
www.hikashop.com/support/support/documen...g.html#main_advanced

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
The following user(s) said Thank You: pasqualevi

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11 years 8 months ago - 11 years 8 months ago #187613 by pasqualevi
thanks for the reply.
but I still have the problem.
this is the link: pasqualeviscanti.com/2014-08-11-10-49-08
you try to add a product.
thank you!
Last edit: 11 years 8 months ago by pasqualevi.

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11 years 8 months ago #187623 by Xavier
Replied by Xavier on topic not update product in cart
Hi,

Don't you have any cache enabled ? It really look like a cache issue.
Please disable it in the Joomla setting,s disable the joomla cache plugin, template cache, etc.
The following user(s) said Thank You: pasqualevi

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11 years 8 months ago #187776 by pasqualevi
good morning,
all cache is disabled.
but the problem is not over.
:( :( :(

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11 years 8 months ago #187804 by Mohamed Thelji
Hello,
Can you test it with the "Use AJAX when possible for add to cart buttons" option set to YES via "Hikashop->System->Configuration->Main".

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