error message

-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.4.35
-- Browser(s) name and version -- : Firefox and Chrome

Hello every time i add new product comes with the following error or message

Message
The GD library for thumbnails creation is installed and activated on your website. However, it is not configured to support images. Please make sure that you're using a valid image extension and contact your hosting company or system administrator in order to make sure that the GD library on your web server supports the image extension

any ideas how to fix that?, thanks

Hi,

Please check that the image you uploaded right have an extension (like ".jpg" or ".png")

Regards,

where i have to look into that?

Hi,

Well, it's the file you tried to upload.

Regards,

Im getting that message too, after upgrading to the newest version of Hikashop (but not before).

Well, that is excactly what happen with me, when i upgraded it to the new version of Hikashop, however see the screen shot
the reason you had this issue because no picture


if you go to the product page like the screen shot below and add picture this msg will go away




Thanks

Sammy

I found a better solution

follow the steps
first download this file called barcode to your desktop


then go to hikashop click on products, like the following



then click on any one of these products



then add picture like the following see down




then save and close, it should be added to all, at least that what really happen with me

thanks again to all of you

Hi,

Please provide details about your HikaShop configuration for the "File" section.
We also need details about what you are doing in the last screen ; when you select the file to upload (the popup you have with the "save" button where you click on "OK").

If we are not able to reproduce your issue or understand what you are doing exactly ; we won't be able to fix it.
So, we need more details about your file configuration and the exact process your doing (and specially, the last step ; the other one are classical)

Regards,

Sure! I will work on that tomorrow, its Sunday and its my only off day,, So tomorrow Monday I will go with very deep details and show you with many screen shots how i was able to solve the problem, thanks

Ok here you go what i did
follow screenshots

first of all I went to check the path of this missing file





then you need to go to the following line in your Public HTML

public_html/yourdomain.com/images/com_hikashop/upload/thumbnails/50x50


then you need to upload the file there((( The barcode.png File)

that set you should be done, it seems the update did not include this file when it should uploaded to the folder 50X50

hope that help, im not sure if that going to work for everyone or not, but it works for me
Thanks


Sammy

I ran in to this same error. Thanks for posting a detailed fix Habusam!