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Cart refresh not working in IE

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11 years 5 months ago #198391 by info@vesica.org
Cart refresh not working in IE was created by info@vesica.org
-- HikaShop version -- : 3.4.0
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.4
-- Browser(s) name and version -- : Internet explorer

Hi,

after update cart refresh is not working on IE9, IE10 and IE11. Please see attached screenshot.

thanks!

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11 years 5 months ago #198393 by Xavier
Replied by Xavier on topic Cart refresh not working in IE
Hi,

I just made a test and the quantity has correctly been updated.
Don't you have quantity restrictions on the tested product ?

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11 years 5 months ago #198524 by info@vesica.org
Replied by info@vesica.org on topic Cart refresh not working in IE
Hi,

the quantity is indeed updated but only after I reload the page manually. On Chrome and Firefox the page is reloaded once I click on the refresh icon. On IE when I click on the refresh icon nothing happens. I have to reload the page manually to update the new quantity. Same goes for the "Save" button.

thanks!

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11 years 5 months ago #198539 by Xavier
Replied by Xavier on topic Cart refresh not working in IE
Hi,

I just tried on the three browsers and no issues, the quantity is correctly updated even on IE.
Which version of IE are you using ?

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11 years 5 months ago - 11 years 5 months ago #198696 by info@vesica.org
Replied by info@vesica.org on topic Cart refresh not working in IE
Hi Xavier,

IE9, IE10 and IE11. The update it's working but only after I reload the page by hitting the browser reload button. ON all other browser it's working fine.

thanks!
Last edit: 11 years 5 months ago by info@vesica.org.

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11 years 5 months ago #198697 by Xavier
Replied by Xavier on topic Cart refresh not working in IE
Hi,

I tried with IE 9 10 and 11 and the quantity is correctly updated. You just have quantity restriction on many items so we can't have more than one for the quantity per items.

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11 years 5 months ago #198839 by info@vesica.org
Replied by info@vesica.org on topic Cart refresh not working in IE
Hi Xavier,

I understand that some items have restrictions. But on the items that doesn't have restrictions why the cart is updated with the quantity after I reload the page manually and not once I click on the refresh button? I mean I type the new quantity in the input box, hitting the refresh icon doesn't do anything but once I reload the page the quantity is updated?

The problem is on the cart/showcart.php file.

thanks!

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11 years 5 months ago #198867 by Xavier
Replied by Xavier on topic Cart refresh not working in IE
Hi,

Do you have any cache system on your website ?
This is maybe due to that, clicking on the refresh icon next to the quantity field should reload the page anytime.

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11 years 5 months ago #199273 by info@vesica.org
Replied by info@vesica.org on topic Cart refresh not working in IE
Hi,

nothing except Joomla caching. I even got an extensions that's cleaning the cache automatically, for development purposes. It' really weird? Do you think it's possible to have a JavaScript problem on IE?

thanks!

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11 years 5 months ago #199276 by Xavier
Replied by Xavier on topic Cart refresh not working in IE
Hi,

Please try to disable any cache, cache is not compatible with ecommerce solutions ;)

This may help to solve this issue and that one too:
www.hikashop.com/forum/wishlist/876363-wishlist-bug.html#198830

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11 years 5 months ago - 11 years 5 months ago #199731 by info@vesica.org
Replied by info@vesica.org on topic Cart refresh not working in IE
Hi Xavier,

i've disabled all cache and the problem persists.

Could this be a rare issue related to our specific configuration like here: www.hikashop.com/forum/wishlist/876363-wishlist-bug.html
Last edit: 11 years 5 months ago by info@vesica.org.

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11 years 5 months ago #199825 by Xavier
Replied by Xavier on topic Cart refresh not working in IE
Hi,

I am still not able to reproduce the issue on my end, so it looks more like a session issue on your browser.
Do you have tried on IE from another computer ?

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