UPS Shipping Wrong

-- url of the page with the problem -- : rancholiquoronline.com
-- HikaShop version -- : 4.2.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.4

My client has a UPS account that has been active for some time. I created a UPS shipping method in Hikashop and entered my UPS account information, and the shipping rates are WAY too high. When I went to the UPS site to calculate the retail price for ground shipping from Temecula, CA to Easton, MD is $13.26, but my website shows it as $21.26.

I have already called UPS several times and we have determined that the problem is the software I'm using. I can't use flat rates, because shipping costs change all the time due to season and fuel.

Hi,

Can you please re-download HikaShop 2.4.0 (and not 4.2.0) and tell us if the latest built of the package still give you the issue ?
You will find some thread talking about shipping issues in HikaShop 2.4.0 and we put online a package with the latest fixes (before release HikaShop 2.4.1).

Regards,

I installed the new package and it looks like the shipping rates are now calculating correctly. Thank you!

I'm having the same issue..even after installing the newest version.

Hello,
Can you also clear your cache before testing it again ?

Done..both in joomla and the browser...then purged. Still having the issue.
I called UPS this morning and they confirmed it's not them..or our account. When I log into ups and calculate there..the rates are correct.
For example to ship TO 2338 Waycross Drive, Dallas, Texas 75227 it should be 17.83 + 5.00 in hikashop it's coming to 48.64

Hi,

I think that we will try to avoid duplicate threads for the same issue.
www.hikashop.com/forum/shipping-methods/...-are-super-high.html

Regards,