product not showing

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : chrome

menu item " products listing" is showing the products in that specific category, but the product itself is, when selected/clicked , not showing up.(until now, for the last 2 years everthing worked fine!?)
Regards

Hello,

menu item " products listing" is showing the products in that specific category, but the product itself is, when selected/clicked , not showing up

Can you give me more information about your issue so that I can understand and reproduce it on my end ?
Thanks.

Changed the alais of the category ( ext. url and parent hikashop products listing)
In hikashop's SEF url options I enabled 'Remove products and categories id in URLs' .
IN global configuration enabled conservative caching and Gzip Page Compression.

Regards

Can you test it without any SEF option and module ? so that we can now if it's coming from it ?
Thanks.

System - SEF disable
Search Engine Friendly URL - NO

Same problem still

Regards

Only new added products are showing the product page.
also I updated Hikashop a week ago to the latest version.Maybe thats causing the problem??

Hi,

Can you please provide us some way to access to your website ?
There is a password protection so even if we have a link to your website, we are not able to see your issue directly.
Please use the "contact us" form with a link to that thread to send us such private information.

Hi,

Can you make sure that the "activate smaller URLs" option of the HikaShop configuration is turned on in your HikaShop configuration ?
That should normally help solve the problem.

"activate smaller URLs" ON!
All fine now!!!