Administrator Backend Fatal Error

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 2.5.20
-- PHP version -- : 5.4
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : We are getting an error:

Fatal error: Class 'F0FModel' not found in /home/fudge/public_html/plugins/hikashop/akeebasubs/akeebasubs.php on line 219

On the bag end on all of our products.

JOOMLA LOGIN:
www.allenfamilyfudge.com/administrator

Hi,

Do you have the latest version of this plugin ? Please try to install the following archive.


You need to have the Akeeba subscription component installed in order to use this plugin, that component contain the FOF framework

Yes we have this installed and still get the error.

Hi,

Please install this version of the plugin which will solve the problem.
If it still doesn't work, please provide a FTP access via our contact form with a link to that topic in the message.

where should I email the FTP info?

www.hikashop.com/support/contact-us.html

just sent.

Hi,

Thanks for the FTP access, finally a backend access will be required too

just emailed the admin

Hi,

I don't see the fatal error with the akeebasubs plugin enabled. The only thing displayed is that the akeeba subscription component is required. Do you have changed anything, uninstalled the component ?

ok the fatal error seems to be gone now but now we have another small bug... not sure if it's related...

On all of our Hika Modules the photo and title link are not working however if you click on the add to cart (choose options) it takes you to the product?

Click on the name: Chocolate Fudge it takes you to a link that doesn't seem to work anymore
Click on the Button Choose Options: it takes you to the correct product to choose your options.

allenfamilyfudge.com/

Hi,

That's not related.
Your issue is that you entered the alias in the "canonical URL" of the product and that's not a valid URL. And thus the Joomla SEF system refuses the URL and redirect you back to the main page of your website.
I've removed the canonical URL from your example product and you can see that the link is now correct on the name.