Poor layout in variants

OK. I create a new item. Even on the new item I cannot add any variants from my saved characteristics. :dry: When I go to characteristics I can see the list pop up but it will not save to the newly created item??? Sorry to be a pain but.....

Hi,

I am sorry but I don't understand your last message.
Would it be possible to have an access to your website in order to see directly the issue ; specially for the database content ?

Regards,

Can you please message or email me? Thanks

Hi,

If you want to send us private information ; you can use the "contact us" form.
Please provide a link to that forum thread so the support team will know what to do with the credentials.

www.hikashop.com/support/contact-us.html

Regards,