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Site looping back to Login after checkout
11 years 2 months ago #209251
by Sheldon
Site looping back to Login after checkout was created by Sheldon
-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.6.11
-- Browser(s) name and version -- : Firefox 39
Hello,
After the 2.5.0 update customers have been calling and telling us they can not complete the checkout process.
After they fill out the required fields and hit next it loops to the same page but the option have been selected.
When I try to buy something from my site it wont progress from the login page.
There are no error messages.
These are the checkout settings I have selected
view.xscreenshot.com/cee77d80a68ff13e3feec29f7c2f1793
Has anyone else had this problem?
Thank you
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.6.11
-- Browser(s) name and version -- : Firefox 39
Hello,
After the 2.5.0 update customers have been calling and telling us they can not complete the checkout process.
After they fill out the required fields and hit next it loops to the same page but the option have been selected.
When I try to buy something from my site it wont progress from the login page.
There are no error messages.
These are the checkout settings I have selected
view.xscreenshot.com/cee77d80a68ff13e3feec29f7c2f1793
Has anyone else had this problem?
Thank you
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11 years 2 months ago - 11 years 2 months ago #209256
by Sheldon
Replied by Sheldon on topic Site looping back to Login after checkout
OK, I cleared cookies and cache. Now it loops me back to the Login. Over and over again
If I disable the Canada Post shipping plugin , it works. Checkout can be finished and the order goes through.
The CP plugin has been working for 10 months now, but not after this recent update.
Can you please check the 2.5.0 update and see what the conflict is?
Thanks very much
If I disable the Canada Post shipping plugin , it works. Checkout can be finished and the order goes through.
The CP plugin has been working for 10 months now, but not after this recent update.
Can you please check the 2.5.0 update and see what the conflict is?
Thanks very much
Last edit: 11 years 2 months ago by Sheldon.
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11 years 2 months ago - 11 years 2 months ago #209282
by Mohamed Thelji
After a lot of testing, we succeed to reproduce your issue which was coming from the Canada Post shipping method.
You'll find through that thread the last Canada post shipping method version which will be add through the last Hikashop version :
www.hikashop.com/forum/checkout/878304-c...-via-hik.html#209321
Replied by Mohamed Thelji on topic Site looping back to Login after checkout
EDIT
After a lot of testing, we succeed to reproduce your issue which was coming from the Canada Post shipping method.
You'll find through that thread the last Canada post shipping method version which will be add through the last Hikashop version :
www.hikashop.com/forum/checkout/878304-c...-via-hik.html#209321
Last edit: 11 years 2 months ago by Mohamed Thelji.
The following user(s) said Thank You: Sheldon
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11 years 2 months ago #209452
by Sheldon
Replied by Sheldon on topic Site looping back to Login after checkout
You nailed it!
Thank you for your efforts
Thank you for your efforts
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